Workforce Optimisation

Aspect	T: 0800 277328 \| W: www.aspect.com
Aspect consolidates workforce optimisation capabilities for the contact centre into a single, IT-ready standards-based software platform to turn the potential of Microsoft unified communications into real business results... read more

Teleopti	T: 020 8610 6645 \| W: www.teleopti.com
Teleopti CCC is a leading solution for advanced workforce management in multi-site, multi-skill and multi-channel contact centre environments... read more

Verint	T: 01932 839500 \| W: www.verint.com
Verint enables organisations to capture and analyse customer interactions, improve workforce performance and optimise service processes in contact centre, branch and back-office operations... read more