Sales Team Manager

Job Profile

Job Ref - 001224 
Job Title - Sales Team Manager
Location - Cheshire
Salary - Up to £24k + upto £4.5k bonus

Details:

Company Profile:

This prestigious B2B marketing company is all about building key relationships not only externally but internally. Alongside a fantastic role within their expanding Sales team the successful candidate will enjoy various benefits implemented to encourage organic growth.

Role Profile:

The Sales Team Manager is responsible for a strong and dynamic sales team. The successful candidate will work to deliver and exceed targets through team motivation, coaching and performance management. They will have a strong focus on meeting and exceeding client expectations and have a high drive for continuous improvement and delivering an exceptional customer experience.

Key Responsibilities:

• To manage a team of sales professionals, to achieve optimum performance on the account.
  
• To evaluate performance outcome against target and react accordingly.
  
• To successfully motivate and inspire team performance, including appropriate use of available incentives.
  
• To effectively manage resource within the team, maintaining ownership and responsibility of the sales team including team budget, attendance, performance, and cost per sale.
  
• To communicate effectively at all levels ensuring excellent working relationships are developed and maintained in the Contact Centre.
  
• To implement and maintain effective working practices in a team environment ensuring that all Contact Centre standards are maintained.

Key Skills / Experience Required:

• Strong proven ability to manage a high performing sales team within a Contact Centre environment, ideally B2B
  
• Proven experience in developing and improving processes and procedures to ensure a superior service is delivered to customers
  
• Experience of working in an outsourcing environment would be desirable
  
• Proven ability to drive quality/performance improvements through effective analysis of individual and team results and performance management techniques

Package:

Up to 24k basic + up to £4.5k bonus (achievable as it is linked to revenue), 26 days holiday (1 extra day per year up to 31 days), Company Pension, Flexi-benefit scheme and Healthcare cover.

Will.brocks@cactussearch.co.uk