City Park Technologies

City Park Technologies is a contact centre outsource company based in Glasgow, offering highly professional sales, customer service and customer care programmes. CPT has around 1000 seats across three separate locations in Glasgow, and an additional 220 seats in-source activity for one of our major customers. Our expertise lies in providing outsourced contact centre solutions that consistently perform as well as, or better than, in-house operations. 

CPT is entirely focused on service excellence based upon real life experience. With more than 80 years’ experience within our management team, we are now one of the UK’s premier customer contact providers. Our blue-chip clients, many of which are global market leading organisations, trust us with their brand reputation and know we deliver results.

Whether we are handling communication from your customers via an inbound channel or helping you contact them proactively, we can provide complete multi-channel solutions specifically designed to meet your needs.
With multiple sites in Glasgow city centre, we have access to high quality talent, extensive transport infrastructure and a large university base which provides access to a multi-lingual workforce. Robust technologies provide a highly reliable service which you can depend upon and with only a short distance between each of our sites, we are able to offer strong resilience plans if required.

Best practice processes form the cornerstone of our operational environment. Using our extensive skills and expertise we provide complex, multi-skilled and dynamic solutions. This enables you to take a pro-active approach to changing market conditions and stay one step ahead – offering the best possible service to your customers.

Contact:

Tel:  0141 551 1111   
Email:  info@cptc.co.uk 
Web:  www.cityparktechnologies.co.uk