Call Centre Newswire
Page 3 of 553
May 09, 2012 – NextiraOne, Europe’s leading expert in communications services, has announced the implementation of a telecommunication network for the National Stadium in Warsaw, a multi-f...
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9th May 2012 - Eckoh the UK’s leading provider of speech recognition and associated payment solutions across voice, web and mobile channels, is pleased to announce it has been selected by three ...
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9th May 2012 - USAN, a worldwide provider of a comprehensive portfolio of multichannel contact center products and technologies, announced today that Rooms To Go, America’s #1 independent furnit...
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9th May 2012 - Salesforce.com the enterprise cloud computing company announced it has been positioned by Gartner, Inc. in the Leaders quadrant of the Magic Quadrant for CRM Customer Service Contact Ce...
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9th May 2012 - Alpine Access, the premier provider of virtual contact center solutions and services, today announced it has been included in the list of “Cool Vendors” in the Cool Vendors ...
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May 8, 2012 - Interactive Intelligence Group Inc. a global provider of unified IP business communications solutions, is releasing a new software platform that enables organisations to rapidly deploy c...
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8th May 2012 - Envision announces the next major upgrade of its award-winning Envision® Centricity Team Optimization Suite for workforce management, workforce optimization (WFO), and coaching for ...
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8th May 2012 - Novo Technologies, a leading supplier of call recording, quality and coaching tools for the contact center market announced that its NovoLog6 solution is compliant with key collaboratio...
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8th May 2012 - Aspect, a leading provider of customer contact and Microsoft® platform solutions, and Nexct, a specialist in corporate communication and collaboration, today announced a strategic r...
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8th May 2012 - IntelliResponse Systems, providers of the patented IntelliResponse Answer Suite, a multi-channel web self-service software platform that delivers answers to customer and service agent q...
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4th May 2012 - Intelecom, a provider of cloud-based contact centre solutions, is working with Cloud9 Business Analytics Ltd, the call recording and quality monitoring software-as-a-service (SaaS) comp...
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4th May 2012 - Enghouse Interactive announced that its comprehensive portfolio of interaction management solutions has won a prestigious 2012 Long Island Software Award (LISA). Presented by the Long I...
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4th May 2012 - C3/CustomerContactChannels (“C3”), a global provider of customer management services, has greatly enhanced is ability to reach and interact with customers through social med...
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03 May 2012: IBM announced a definitive agreement to acquire Tealeaf Technology, Inc., a leading provider of customer experience analytics software that helps organizations to gain intelligence and re...
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May 02, 2012 - Noble Systems Corporation, a global leader in unified contact center technology solutions announced significant enhancements to Noble® Speech Analytics that provide insight into con...
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