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Acquisitions & Mergers

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187
Views

IBM to Acquire Tealeaf Technology

03 May 2012: IBM announced a definitive agreement to acquire Tealeaf Technology, Inc., a leading provider of customer experience analytics software that helps organizations to gain intelligence and re... read more

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182
Views

Avtex Acquires Reliant CCS

May 3, 2012 – Avtex, a provider of integrated, interaction solutions announced the acquisition of Reliant CCS, a contact center solutions provider based in Greenville, South Carolina. The acquis... read more

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148
Views

Interactive Intelligence acquires Netherlands reseller Brightware

3 April, 2012 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, has signed a stock purchase agreement to acquire its Netherlands... read more

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117
Views

ShoreTel completes acquisition of M5 Networks

27th March 2012 - ShoreTel® the leading provider of brilliantly simple premise and cloud-based business phone system and communication solutions with fully integrated unified communications (UC) a... read more

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166
Views

Avtex finishes integration of Sage Innovations' Contact Center and VoIP Business

8th March 2012 - Avtex, a provider of integrated, interaction solutions announced the completion of the acquisition of the Contact Center and VoIP division of Sage Innovations, a respected technology ... read more

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193
Views

Oracle buys Taleo

10th February 2012 - Oracle announced that it has entered into an agreement to acquire Taleo Corporation  a leading provider of cloud-based talent management for $46.00 per share or approximately... read more

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326
Views

Timico Technology Group acquires Redwood

10th February 2012 - Timico Technology Group Ltd (Timico), the independent managed services provider announced the acquisition of Redwood Telecommunications Limited (Redwood), the London based unified... read more

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248
Views

ShoreTel acquires M5 Networks

2nd February 2012 -  ShoreTel Inc. the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC) announced it has signed a definitive agreement to ... read more

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187
Views

Permira-backed co acquires Genesys

1st February 2012  - Permira, the European private equity firm with global reach announced that a company owned by the Permira funds has successfully completed the acquisition of Genesys, a globa... read more

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204
Views

Oracle completes acquisition of RightNow

26th January 2012 - Companies need to deliver a unified, personalized, and relevant customer experience to their customers throughout the marketing, selling, support and service phases of the customer... read more

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307
Views

Interactive Intelligence acquires contact centre business of South African Reseller, ATIO

13th January 2012 - Interactive Intelligence Group Inc. a global provider of unified IP business communications solutions, has signed an agreement to purchase select Interactive Intelligence-related c... read more

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642
Views

Capita acquires Salmat Speech Solutions' UK Operations

11th January 2012 - Capita’s IT services business today announces the acquisition of Salmat Speech Solutions’ UK operations, a specialist provider of intelligent telephony automation and v... read more

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169
Views

LogMeIn acquires Bold Software

10th January 2012 - LogMeIn, Inc announced that it has completed the acquisition of the assets of Bold Software, LLC, a leading provider of web chat and customer communications software.  The mov... read more

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115
Views

TeleFaction acquires Eventrasoft to become a global EFM organization

10th January 2012 - TeleFaction, one of the leading Nordic players in the Customer Experience Management market has made an asset acquisition made up of licenses, contracts and employees of Eventrasof... read more

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131
Views

LiveOps completes Datasquirt acquisition

6th January 2012 - Cloud contact center provider LiveOps, Inc. announced that it has successfully acquired all of the assets of New Zealand-based Datasquirt Limited.  The company first announced ... read more

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