Acquisitions & Mergers
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03 May 2012: IBM announced a definitive agreement to acquire Tealeaf Technology, Inc., a leading provider of customer experience analytics software that helps organizations to gain intelligence and re...
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May 3, 2012 – Avtex, a provider of integrated, interaction solutions announced the acquisition of Reliant CCS, a contact center solutions provider based in Greenville, South Carolina. The acquis...
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3 April, 2012 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, has signed a stock purchase agreement to acquire its Netherlands...
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27th March 2012 - ShoreTel® the leading provider of brilliantly simple premise and cloud-based business phone system and communication solutions with fully integrated unified communications (UC) a...
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8th March 2012 - Avtex, a provider of integrated, interaction solutions announced the completion of the acquisition of the Contact Center and VoIP division of Sage Innovations, a respected technology ...
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10th February 2012 - Oracle announced that it has entered into an agreement to acquire Taleo Corporation a leading provider of cloud-based talent management for $46.00 per share or approximately...
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10th February 2012 - Timico Technology Group Ltd (Timico), the independent managed services provider announced the acquisition of Redwood Telecommunications Limited (Redwood), the London based unified...
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2nd February 2012 - ShoreTel Inc. the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC) announced it has signed a definitive agreement to ...
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1st February 2012 - Permira, the European private equity firm with global reach announced that a company owned by the Permira funds has successfully completed the acquisition of Genesys, a globa...
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26th January 2012 - Companies need to deliver a unified, personalized, and relevant customer experience to their customers throughout the marketing, selling, support and service phases of the customer...
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13th January 2012 - Interactive Intelligence Group Inc. a global provider of unified IP business communications solutions, has signed an agreement to purchase select Interactive Intelligence-related c...
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11th January 2012 - Capita’s IT services business today announces the acquisition of Salmat Speech Solutions’ UK operations, a specialist provider of intelligent telephony automation and v...
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10th January 2012 - LogMeIn, Inc announced that it has completed the acquisition of the assets of Bold Software, LLC, a leading provider of web chat and customer communications software. The mov...
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10th January 2012 - TeleFaction, one of the leading Nordic players in the Customer Experience Management market has made an asset acquisition made up of licenses, contracts and employees of Eventrasof...
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6th January 2012 - Cloud contact center provider LiveOps, Inc. announced that it has successfully acquired all of the assets of New Zealand-based Datasquirt Limited. The company first announced ...
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