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RightNow dominates 2010 CRM Service Leader Awards
RightNow dominates 2010 CRM Service Leader Awards 15th March 2010 - RightNow dominated the 2010 CRM Service Leader Awards, winning more categories than any other vendor. RightNow was named a winner in Web Self-Service, Web Interaction Management, and Contact Center Search, and was vo ... read moreDate - 15/03/2010
Category - Awards
Bold Software's BoldCCM receives Product of the Year Award from Customer Interaction Solutions magazine
Bold Software's BoldCCM receives Product of the Year Award from Customer Interaction Solutions magazine 12th March 2010 - Bold Software announced that its BoldCCM Customer Communication Suite of products was awarded the 2009 Product of the Year Award from Technology Marketing Cor ... read moreDate - 12/03/2010
Category - Awards
LiveOps receives Network Products Guide 2010 Product Innovation Award
LiveOps receives Network Products Guide 2010 Product Innovation Award 11th March 2010 - LiveOps announced that Network Products Guide, the industry's leading information technology research and advisory guide, has named the LiveOps On-Demand Contact Center Platform a winner of th ... read moreDate - 11/03/2010
Category - Awards
Alcatel-Lucent and its Genesys brand contact centres placed in leaders quadrant of Magic Quadrant for Contact Center Infrastructure, Worldwide Report
Alcatel-Lucent and its Genesys brand contact centres placed in leaders quadrant of Magic Quadrant for Contact Center Infrastructure, Worldwide Report 11th March 2010 - Alcatel-Lucent announced that market research firm Gartner, Inc. placed Alcatel-Lucent and its Genesys brand in the Leaders Qu ... read moreDate - 11/03/2010
Category - Awards
Aspect positioned in the Leaders Quadrant for 2010 Magic Quadrant for Contact Center Infrastructure Worldwide
Aspect positioned in the Leaders Quadrant for 2010 Magic Quadrant for Contact Center Infrastructure Worldwide 11th March 2010 - Aspect, a global provider of unified communications (UC) and collaboration services and software announced it has been positioned by Gartner, Inc. in ... read moreDate - 11/03/2010
Category - Awards
Stellar wins “Vendor of the Year” from Affinion International
Stellar wins "Vendor of the Year" from Affinion International 10th March 2010 - Stellar, the Irvine-based outsourced contact centre announced a double scoop of awards presented to them by one of their key clients, Affinion International. --------------------------------------- ... read moreDate - 10/03/2010
Category - Awards
Jacada receives 2009 Product of the Year Award for Jacada Advisor presented by Customer Interaction Solutions magazine
Jacada receives 2009 Product of the Year Award for Jacada Advisor presented by Customer Interaction Solutions magazine 9th March 2010 - Jacada Ltd a leading provider of customer experience management and process optimization solutions for customer service operations, announced that J ... read moreDate - 09/03/2010
Category - Awards
Altitude Software positioned in Magic Quadrant for Worldwide Contact Center Infrastructure
Altitude Software positioned in Magic Quadrant for Worldwide Contact Center Infrastructure 9th March 2010 - Altitude Software, an independent contact center solutions vendor, announced that analyst firm Gartner, Inc. positioned Altitude Software in the "Magic Quadrant for Co ... read moreDate - 09/03/2010
Category - Awards
Vodafone's unified comms solution wins at European IT Excellence Awards 2010
Vodafone's unified comms solution wins at European IT Excellence Awards 2010 8th March 2010 - Vodafone UK announced it has won 'The European Unified Communications Solution of the Year' title at this year's European IT Excellence Awards, held in London late last week. ... read moreDate - 08/03/2010
Category - Awards
Verint Witness Actionable Solutions recognized for product satisfaction and market impact
Verint Witness Actionable Solutions recognized for product satisfaction and market impact 5th March 2010 - Verint® Systems Inc. announced that recent industry analyst studies have recognized Verint® Witness Actionable Solutions® as a leader across a range of categories, i ... read moreDate - 05/03/2010
Category - Awards
CallCopy honoured as 2010 Service Rising Star by CRM Magazine
CallCopy honoured as 2010 Service Rising Star by CRM Magazine 5th March 2010 - CallCopy, a leading provider of call recording and contact center solutions announced that it has been named a Service Rising Star by CRM magazine, the leading publication in the customer relationship mana ... read moreDate - 05/03/2010
Category - Awards
Acqueon Technologies receives 2009 Product of the Year Award presented by Customer Interaction Solutions Magazine
Acqueon Technologies receives 2009 Product of the Year Award presented by Customer Interaction Solutions Magazine 3rd March 2010 - Acqueon Technologies announced that Acqueon iQ has received the 2009 Product of the Year Award from Technology Marketing Corporation's (TMC®) Cus ... read moreDate - 03/03/2010
Category - Awards
Nexidia named 2010 CRM Service Rising Star by CRM Magazine
Nexidia named 2010 CRM Service Rising Star by CRM Magazine 3rd March 2010 - Nexidia, the market-leading provider of audio search and speech analytics solutions announced that it has been named a Service Rising Star by CRM magazine, the leading publication in the customer relationship ... read moreDate - 03/03/2010
Category - Awards
ClickFox named 2010 Rising Star by CRM Magazine
ClickFox named 2010 Rising Star by CRM Magazine 3rd march 2010 - ClickFox, the pioneering leader of customer experience analytics (CEA) software and solutions, today announced it has won the CRM Rising Star award from CRM magazine, the leading publication of the customer relationship ... read moreDate - 03/03/2010
Category - Awards
eGain named to KMWorld Magazine's "100 Companies that Matter in Knowledge Management" fourth year in a row
eGain named to KMWorld Magazine's "100 Companies that Matter in Knowledge Management" fourth year in a row 3rd March 2010 - eGain Communications Corporation the leading provider of multichannel customer service and knowledge management software for in-house or on-demand d ... read moreDate - 03/03/2010
Category - Awards