Awards

Articles 1 to 15 of 210

EDS named leader in outsourcing services by CRM Magazine

EDS named leader in outsourcing services by CRM Magazine  EDS announced it has once again been named a leader in the Outsourcing Services Category by CRM Magazine in its 2008 Service Awards. This represents the fourth consecutive year EDS has been recognized for its leadership by one o ... read more

Date - 12/05/2008
Category - Awards

TeleTech wins CRM excellence award

TeleTech wins CRM excellence award TeleTech Holdings Inc one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions announced that its performance-based learning model has received a 2008 CRM Excellence Award from Technology Marketing ... read more

Date - 09/05/2008
Category - Awards

Maximizer Software receives repeat top honours from leading analyst firm for CRM software

Maximizer Software receives repeat top honours from leading analyst firm for CRM software Maximizer Software Inc a leading provider of simple, accessible customer relationship management (CRM) solutions announced that Maximizer CRM 10 was selected by ISM Inc., CRM and Contact Center strateg ... read more

Date - 09/05/2008
Category - Awards

Voxify awarded applications partner of the year by Genesys Telecommunications Labs

Voxify awarded applications partner of the year by Genesys Telecommunications Labs Voxify, the company that enables contact centers to offer self-service for customer phone calls announced that it has been honored as Partner of the Year by Genesys Telecommunications Laboratories, Inc, Genes ... read more

Date - 09/05/2008
Category - Awards

Analysys Mason congratulates award winning Kent Police call centre manager

Analysys Mason congratulates award winning Kent Police call centre manager  Louise Delamere-Timms of Kent Police has been named  Emergency Control Room Manager of the Year, fighting off fierce competition from ambulance, police and fire services across the United Kingdom. The ... read more

Date - 08/05/2008
Category - Awards

USA: AT&T and Stream Energy take top honours in awards

USA: AT&T and Stream Energy take top honours in awards At G-Force, Genesys Telecommunications Laboratories, awarded at G-Force customers event in San Antonio the two most innovative North American companies in customer service, as selected by a group of 25 global industry analysts. ... read more

Date - 08/05/2008
Category - Awards

vCustomer named in World's 100 Best Outsourcing Providers by International Association of Outsourcing Professionals

vCustomer named in World's 100 Best Outsourcing Providers by International Association of Outsourcing Professionals vCustomer, a leader in delivering comprehensive customer care and technical support solutions announced that it had been once again named as a Rising Star in the Internati ... read more

Date - 07/05/2008
Category - Awards

Autonomy etalk receives 2008 CRM Excellence Award

Autonomy etalk receives 2008 CRM Excellence Award Autonomy Corporation plc a global leader in infrastructure software for the enterprise announced that Technology Marketing Corporation (TMC)'s Customer Interaction Solutions magazine has named Autonomy etalk's Intelligent Contact Cen ... read more

Date - 06/05/2008
Category - Awards

TeleTech wins top marketing honours

TeleTech wins top marketing honours TeleTech Holdings, Inc one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions announced that it has received three 2008 Gold Key Awards from the Colorado Chapter of the Business Marketing Associ ... read more

Date - 02/05/2008
Category - Awards

Planning makes the difference for 2008 award winners

Planning makes the difference for 2008 award winners The prestigious Contact Centre Innovation of the Year Award 2008 was presented this week to EDF Energy for using analysis of the root causes of customer contact to halve workload in key areas and create a ground-breaking end-to-end servic ... read more

Date - 01/05/2008
Category - Awards

FrontRange Solutions receives CRM excellence award

FrontRange Solutions receives CRM excellence award FrontRange Solutions has announced that the TMC's Customer Interaction Solutions Magazine has named GoldMine Premium Edition and FrontRange Voice as recipients of its CRM Excellence Award. Customer Interaction Solutions has been th ... read more

Date - 30/04/2008
Category - Awards

RightNow wins three 2008 CRM Magazine Service Leader Awards

RightNow wins three 2008 CRM Magazine Service Leader Awards RightNow wins three 2008 CRM Magazine Service Leader Awards CRM Magazine awarded RightNow Technologies  three 2008 Service Leader awards for its on demand customer relationship management (CRM) solutions. For the fifth year in a row, RightNow won the Web Self-Service category, based on ... read more

Date - 24/04/2008
Category - Awards

Verint Witness Actionable Solutions wins CRM Magazine's 2008 'Service Leader Award' for workforce optimisation suite

Verint Witness Actionable Solutions wins CRM Magazine's 2008 'Service Leader Award' for workforce optimisation suite Verint Witness Actionable Solutions wins CRM Magazine's 2008 'Service Leader Award' for workforce optimisation suite Following the launch of its next-generation, enterprise workforce optimization suite in December, Verint Systems Inc announced that it has been awarded top honors ... read more

Date - 24/04/2008
Category - Awards

eTelecare ranked as eighth largest global aggregate inbound teleservices agency by Customer Interaction Solutions Magazine

eTelecare ranked as eighth largest global aggregate inbound teleservices agency by Customer Interaction Solutions Magazine eTelecare Global Solutions a leading provider of complex business process outsourcing (BPO) solutions, announced that it has been ranked the eighth largest global aggre ... read more

Date - 23/04/2008
Category - Awards

Pegasystems receives 2008 CRM Excellence Award from Customer Interaction Solutions Magazine

Pegasystems receives 2008 CRM Excellence Award from Customer Interaction Solutions Magazine Pegasystems receives 2008 CRM Excellence Award from Customer Interaction Solutions Magazine Pegasystems  announced that Technology Marketing Corporation (TMC)'s Customer Interaction Solutions® magazine has named Pegasystems' Customer Process ManagerT as a recipient of a 200 ... read more

Date - 23/04/2008
Category - Awards