vCustomer named in World's 100 Best Outsourcing Providers by International Association of Outsourcing Professionals

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vCustomer, a leader in delivering comprehensive customer care and technical support solutions announced that it had been once again named as a Rising Star in the International Association of Outsourcing Professionals (IAOP) 2008 Global Outsourcing 100. vCustomer's ranking as a Rising Star required a minimum annual growth of 33%. The rankings are published annually in Fortune Magazine.

With more than 40,000 members, IAOP is the global, standard-setting organization and advocate for the outsourcing profession. IAOP ranks companies based on quality following a rigorous and thorough review process. The final rankings are based on a weighted average of the judges' scores on demonstrated competencies, size and growth, management capabilities and customer references.

vCustomer Corporation provides cost-effective outsourced customer care and technical support solutions. The company leverages innovative technology, business analytics and industry expertise to consistently deliver customized, high quality, cost-saving contact center services. vCustomer helps clients reduce operating costs and improve quality levels by deploying self-service options and automation to optimize customer care.

"vCustomer is pleased to be recognized again as a Rising Star by IAOP for our commitment to quality," stated Lori Inuzuka, vice president of vCustomer Global Operations. "We believe this recognition is a reflection of our commitment to our clients to consistently deliver high quality, cost-effective customer care and technical support services."

For more information, visit the IAOP or vCustomer Web sites.

About vCustomer Corporation

vCustomer Corporation helps improve client business performance through comprehensive customer care and technical support solutions. By employing proprietary technology, vCustomer enhances the customer experience to strengthen retention, loyalty and customer satisfaction, while reducing costs and improving efficiencies.

The company's solutions drive measurable, repeatable results in the retail, consumer technology, communications, travel and hospitality sectors. vCustomer employs over 3,500 professionals globally and is headquartered in Kirkland, Washington. For more information, call 206-802-0200, email info@vcustomer.com or visit www.vcustomer.com.  

Date - 07/05/2008