Beat the Downturn Suggestions

Beat The Downturn: Calabrio

Beat The Downturn: Calabrio  As today's workforce becomes increasingly global, contact centers are relying more and more on virtual agents who can work from any location. During an economic downturn, the financial benefits of virtual agents become even more appealing: reduced facility ... read more

Date - 24/06/2009
Category - Beat the Downturn Suggestions

Beat the Downturn: Autonomy

Beat the Downturn: Autonomy  Today's call centres require technology that can play a key role in cutting long term costs, increasing productivity and improving customer satisfaction. With meaning based computing, call centres can dramatically improve their operations and take their se ... read more

Date - 24/06/2009
Category - Beat the Downturn Suggestions

Beat the Downturn, Suggestion 008, Joanne Allen from Mills Computer Products International

Beat the Downturn, Suggestion 008, Joanne Allen from Mills Computer Products International  The call centre community helping each other to Beat the Downturn! London, UK - Each weekday the Call Centre ClinicT publishes a new Beat the Downturn! suggestion provided by readers of ... read more

Date - 04/08/2008
Category - Beat the Downturn Suggestions

Beat the Downturn, Suggestion 006, Dave Paulding from Interactive Intelligence

Beat the Downturn, Suggestion 006, Dave Paulding from Interactive Intelligence  The call centre community helping each other to Beat the Downturn! London, UK - Each weekday the Call Centre ClinicT publishes a new Beat the Downturn! suggestion provided by readers of 5-a-Day Exe ... read more

Date - 31/07/2008
Category - Beat the Downturn Suggestions

Beat the Downturn, Suggestion 005, Peter Massey from Budd

Beat the Downturn, Suggestion 005, Peter Massey from Budd The call centre community helping each other to Beat the Downturn! London, UK - Each weekday the Call Centre Clinic publishes a new Beat the Downturn! suggestion provided by readers of 5-a-Day Executive Briefing or OneWeek i ... read more

Date - 30/07/2008
Category - Beat the Downturn Suggestions

'Beat the Downturn' with Call Centre Clinic

'Beat the Downturn' with Call Centre Clinic  Announcing the launch of Call Centre Clinic's Beat the Downturn campaign London, UK - Call Centre Clinic, the UK's leading provider of call centre news, education and business exchange opportunities, has this week l ... read more

Date - 29/07/2008
Category - Beat the Downturn Suggestions

Call Centre Clinic: Beat the Downturn, Suggestion 004

Call Centre Clinic: Beat the Downturn, Suggestion 004  The call centre community helping each other to Beat the Downturn! London, UK - Each weekday the Call Centre ClinicT publishes a new Beat the Downturn! suggestion provided by readers of 5-a-Day Executive Briefing or OneWee ... read more

Date - 29/07/2008
Category - Beat the Downturn Suggestions