BPO
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28th January, 2013— Sitel, a leading global customer care provider announced it has been positioned by Gartner, Inc. in the Leaders quadrant of Gartner’s 2012 Customer Management Contact C...
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16th January 2012 - Xerox has been named to the Gartner, Inc. Leaders Quadrant by Gartner Inc., in the 2012 Magic Quadrant Customer Management Contact Center Business Process Outsourcing report....
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January 15th 2013 - Convergys Corporation the global provider of customer management staffing solutions announced it has, for the second year in a row, been positioned by Gartner in the Leaders Quadra...
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January 09, 2013 - Aegis Limited, a global outsourcing and technology services company and part of the $27 billion Essar Group, announced today that it was one of 18 global outsourcing companies to be...
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19th December 2012 - DealNet Capital Corp. announced that its recently acquired Business Process Outsourcing subsidiary, OC Communications Group Inc. has signed a three-year contract to provide contac...
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28th November 2012 - Gareth Pritchard has been named as the interim CEO of BPeSA, the National BPO (Business Process Outsourcing) / contact centre body for South Africa.
Pritchard will fill the ro...
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29th October 2012 - A lack of effective engagement is preventing business process outsourcing (BPO) relationships achieving their full potential in today’s changing economic climate, according t...
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11th October 2012 - Serco, the international service company, will take on the delivery of a range of customer services for Sky Deutschland from mid October 2012. The multi-year agre...
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10 September 2012 - Serco Group plc (Serco), the international service company, announces that it has successfully renewed its Business Process Outsourcing (BPO) contract with the Australian Taxation ...
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3 September 2012 - Sitel, a leading global customer care outsourcing provider announced that they have been named to the GS100 Top Global BPO Leaders list for 2012. The 2012 GS100 list, compiled by Gl...
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