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USA: CallCopy receives ShoreTel certification for three call recording methods
USA: CallCopy receives ShoreTel certification for three call recording methods CallCopy a leading provider of quality management and call recording solutions for contact centers announced that it is partnering with ShoreTel Inc to integrate cc: Voice with ShoreTel's Pure IP Unifie ... read moreDate - 18/06/2008
Category - Call Recording
Telrex announces expansion of "Pay-as-You-Grow" licensing for CallRex call recording and call centre optimisation suite
Telrex announces expansion of "Pay-as-You-Grow" licensing for CallRex call recording and call centre optimisation suite
Telrex, provider of the award-winning CallRex suite of IP call recording and call center optimization solutions announced the availability of a subscription ... read moreDate - 15/04/2008
Category - Call Recording
8el launches on demand call recording
8el launches on demand call recording 8el has announced the commercial launch of Callport in the UK, a VoIP service designed to give businesses the flexibility of VoIP combined with the reliability of traditional phone services. Callport allows users to outsource the management of thei ... read moreDate - 11/04/2008
Category - Call Recording
France: Banque Libano-Française chooses call shadow call recording software
France: Banque Libano-Française chooses call shadow call recording software Shadow Technology announced that Banque Libano-Française had chosen it's flagship product Call-Shadow for the recording and management of telephone calls over it's Cisco Call Manager IP-PBX, af ... read moreDate - 05/03/2008
Category - Call Recording
Autonomy etalk unveils enhanced web interface for global call recording access
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Autonomy etalk unveils enhanced web interface for global call recording access
Autonomy Corporation plc a global leader in infrastructure software for the enterprise announced the immediate availability of Qfiniti Web Access, an enhanced secure and robust thin-client user interface for acc ... read moreDate - 19/02/2008
Category - Call Recording
ASC's new recording solutions certified by Alcatel-Lucent
ASC's new recording solutions certified by Alcatel-Lucent ASC a leading global provider of innovative solutions to record, analyze and evaluate communications announced the certification of its communications recording solution, MARATHON EVOLUTION, and its VoIP recording solution, ... read moreDate - 14/02/2008
Category - Call Recording
Telrex announces interoperability validation for CallRex IP Call Recording and Monitoring with latest version of 3Com NBX Version IP telephony platform
Telrex announces interoperability validation for CallRex IP Call Recording and Monitoring with latest version of 3Com NBX Version IP telephony platform Telrex, provider of the award-winning CallRex suite of IP call recording and call center optimization solutions announced interoperability ... read moreDate - 12/02/2008
Category - Call Recording
Shadow Technology announces support for Avaya and Generic SIP for Call-Shadow, call recording software
Shadow Technology announces support for Avaya and Generic SIP for Call-Shadow, call recording software Shadow Technology announced support for the Avaya Telephony Platform and Generic SIP for their market leading Call Recoding Product, "Call-Shadow". Call-Shadow is compatible with A ... read moreDate - 01/02/2008
Category - Call Recording
Duxoft announces MiaRec Business 3.0 - VoIP calls recording, monitoring
Duxoft announces MiaRec Business 3.0 - VoIP calls recording, monitoring Duxoft has introduced the new version of MiaRec Business - high-quality 24/7 calls recording and monitoring software for VoIP systems. Today calls recording is being used in many organizations in order to increase ... read moreDate - 23/01/2008
Category - Call Recording
Telrex announces solution interoperability validation for CallRex IP Call Recording and Monitoring with 3Com VCX IP telephony platforms
Telrex announces solution interoperability validation for CallRex IP Call Recording and Monitoring with 3Com VCX IP telephony platforms
Telrex, provider of the award-winning CallRex suite of IP call recording and call center optimization solutions, today announced solution interoperability ... read moreDate - 08/01/2008
Category - Call Recording
VirtualLogger Universal Web Interface for recorders lets call centres upgrade, integrate without a forklift upgrade
VirtualLogger Universal Web Interface for recorders lets call centres upgrade, integrate without a forklift upgrade The vast majority of call centers have some way to record their calls, but many centers would like to add new features or expand capacity to their recorders. Some new VOIP pho ... read moreDate - 21/12/2007
Category - Call Recording
Telrex earns solution interoperability validation for CallRex IP Call Recording and Monitoring with 3Com's VCX IP telephony platforms
Telrex earns solution interoperability validation for CallRex IP Call Recording and Monitoring with 3Com's VCX IP telephony platforms Telrex, provider of the award-winning CallRex suite of IP call recording and call center optimization solutions, today announced solution interoperabilit ... read moreDate - 20/12/2007
Category - Call Recording
Telrex announces pay-as-you-grow SaaS licensing option for CallRex hosted IP call recording and monitoring software
Telrex announces pay-as-you-grow SaaS licensing option for CallRex hosted IP call recording and monitoring software Telrex, provider of CallRex, the award-winning suite of IP call recording and call center optimization solutions, today announced a new "pay-as-you-grow" software as a ... read moreDate - 12/12/2007
Category - Call Recording
NICE Systems provides Alcatel-Lucent with IP-based contact center recording and Quality Management across three sites in Europe and South America
NICE Systems provides Alcatel-Lucent with IP-based contact center recording and Quality Management across three sites in Europe and South America Alcatel-Lucent is using NICE Systems to centrally capture, manage, retrieve and analyze insight from more than 6,000 internal and custom ... read moreDate - 27/09/2007
Category - Call Recording
Shadow Technology adds call replication for multi-site deployment to Call-Shadow call recording and management software
Shadow Technology adds call replication for multi-site deployment to Call-Shadow call recording and management software Hertfordshire, UK - Shadow Technology announced today that they have released a new version of their market leading Call-Recording and Management Software Call-Sha ... read moreDate - 25/09/2007
Category - Call Recording