Corporate News

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Scotland Rugby Star Launches Kwik Fit Insurance Charity of the Year 2010

Scotland Rugby Star Launches Kwik Fit Insurance Charity of the Year 2010  March 10th 2010 - Glasgow Warriors and Scotland international rugby star Johnnie Beattie took time out from training for the crucial upcoming Six Nations test against England to help launch the Kwik Fit Insuranc ... read more

Date - 10/03/2010
Category - Corporate News

Jacada to host webcast on best practices for measuring first call resolution

Jacada to host webcast on best practices for measuring first call resolution Jacada Ltd. a leading provider of customer experience management and process optimization solutions for customer service operations has announced that the company will host a webcast on Tuesday, March 16, 2010 with Pe ... read more

Date - 05/03/2010
Category - Corporate News

beCogents glitzy 'Oscars' event

beCogents glitzy 'Oscars' event  4th March 2010 - Staff at Scottish-based contact centre beCogent followed by example after proudly seeing Chairman, Dermot Jenkinson pick up the accolade of Entrepreneur of the Year at the Entrepreneurial Exchange Awards in November. Fourteen o ... read more

Date - 04/03/2010
Category - Corporate News

InQuira reports sixth consecutive year of greater than 20% annual revenue growth in 2009

InQuira reports sixth consecutive year of greater than 20% annual revenue growth in 2009  2nd March 2010 - InQuira, a leading provider of enterprise knowledge solutions for web self-service, contact center support and knowledge intranets announced that its license revenue increased 30 ... read more

Date - 02/03/2010
Category - Corporate News

ClickSoftware announces inaugural workforce management conference in Israel

ClickSoftware announces inaugural workforce management conference in Israel  2nd March 2010 - ClickSoftware Technologies Ltd the leading provider of workforce management and service optimization solutions announced that Gartner Research VP & Distinguished Analyst Michael Maoz ... read more

Date - 02/03/2010
Category - Corporate News

inContact sets fourth quarter and year-end 2009 conference call

inContact sets fourth quarter and year-end 2009 conference call  2nd March 2010 - inContact, Inc. the market leader in cloud-based call center software and agent optimization tools, will hold a conference call on Thursday, March 11, 2010, at 4:30 p.m. Eastern Time to discuss results f ... read more

Date - 02/03/2010
Category - Corporate News

CallMe! Staffing announces company launch

CallMe! Staffing announces company launch  26th February 2010 - CallMe! Staffing, LLC, the new leader in call center staffing, announced the launch of the company and accompanying industry resource web site, www.callmestaffing.com .  CallMe! is exclusively focused on staffing an ... read more

Date - 26/02/2010
Category - Corporate News

Mint.com users have a new way to get satisfaction

Mint.com users have a new way to get satisfaction  25th February 2010 - Mint.com users have a new, easier way to talk to each other - and to the company's product team. Mint.com, a leading online personal finance service from Intuit Inc. (Nasdaq: INTU), now incorporates a new Get ... read more

Date - 25/02/2010
Category - Corporate News

beCogent staff rise to the challenge for Sport Relief

beCogent staff rise to the challenge for Sport Relief  24th February 2010 - beCogent is proud to announce its support for Sport Relief 2010. On Friday 19th March Sport Relief is hosting a celebrity filled night of TV on BBC One and over 100 beCogent staff will be volunteering to recei ... read more

Date - 24/02/2010
Category - Corporate News

Cicero Inc. sponsors 2010 Call Center and MTM conference

Cicero Inc. sponsors 2010 Call Center and MTM conference  24th February 2010 - Cicero Inc a leading provider of customer experience management and desktop integration solutions, announced their sponsorship of the 2010 Call Center and MTM Conference at the Grand American Hotel in Salt ... read more

Date - 24/02/2010
Category - Corporate News

OAISYS expands globally with UK office opening

OAISYS expands globally with UK office opening  18th February 2010 - OAISYS®, a leader in small- to medium-sized business (SMB) and enterprise-class call recording and contact center management solutions announced that it has expanded operations globally with the opening of the OA ... read more

Date - 18/02/2010
Category - Corporate News

Dialogic Communications Corporation (DCC) is now PlantCML®, an EADS North America Company

Dialogic Communications Corporation (DCC) is now PlantCML®, an EADS North America Company  17th February 2010 - Industry leader PlantCML®, an EADS North America company announced that wholly owned subsidiary, Dialogic Communications Corporation (DCC), and its affiliated brands ... read more

Date - 17/02/2010
Category - Corporate News

Orange launches 'Expert Assistance' - providing dedicated and specialist assistance to new smartphone customers

Orange launches 'Expert Assistance' - providing dedicated and specialist assistance to new smartphone customers  16th February 2010 - To enable customers to get the best from their mobile experience and revolutionise the way customer care and support is delivered to customers, ... read more

Date - 16/02/2010
Category - Corporate News

CallCopy realizes significant growth in 2009, anticipates success in 2010 and beyond

CallCopy realizes significant growth in 2009, anticipates success in 2010 and beyond 11th February 2010 - CallCopy, a leading provider of call recording and contact center solutions reported year-over-year revenue growth of more than 110 percent during the 12-month period ending in Decembe ... read more

Date - 11/02/2010
Category - Corporate News

Presence Technology to sponsor the 2010 NACR National Sales Conference in the US

Presence Technology to sponsor the 2010 NACR National Sales Conference in the US  10th February 2010 - Presence Technology, a global software provider of a modular all-in-one Contact Centre Solution Suite, will sponsor the next NACR National Sales Conference. NACR is one of the main c ... read more

Date - 10/02/2010
Category - Corporate News