Pramod Ratwani, Founder & CEO of Consilium Software comments on the Alliance with eGain and its impact on the Indian Market 

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Consilium Software has announced strategic partnership with eGain to provide solutions for Unified Customer Communications to the Asia Pacific market. The partnership places significant emphasis on the Indian market where Consilium Software has a strong presence.

Commenting on the exciting roadmap for the alliance in the India region  Pramod Ratwani, Founder & CEO, Consilium Software added

"The Unified Communications opportunity in the Indian market is huge and our alliance has come at the right time to meet customers' growing demand to improve communications between information workers within the enterprise and its customers. With Consilium Software's service delivery experience and strong support presence in India, the alliance will provide innovative solutions to reduce costs and enable a seamless and consistent customer experience across various communication channels"

Read the full text of the Press Release here

About Consilium Software

Consilium Software develops Unified Communications software and solutions for enterprises and contact centers. Consilium helps customers create business efficiency by complementing industry-leading products with innovative software and unmatched services expertise.

The Consilium team is comprised of management, advisers and delivery leaders who have significantly shaped the global contact center industry for the last 20 years. Headquartered in Singapore, Consilium has additional headquarters and a significant presence in India. The company is primed to operate initially in all of Asia Pacific with a subsequent global footprint. For more information, visit www.consiliuminc.com

Date - 23/04/2008