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Steve Bederman takes on a new growth opportunity after 10 years of growing TouchStar
Steve Bederman takes on a new growth opportunity after 10 years of growing TouchStar Steve Bederman, the Chief Executive Officer of TouchStar for the last ten years, has decided to take on a new opportunity at an emerging technology company. Steve will continue to assist TouchStar as an ... read moreDate - 27/10/2008
Category - Corporate News
Interactive Intelligence honours resellers at Annual Partner Conference for visionary use of its software
Interactive Intelligence honours resellers at Annual Partner Conference for visionary use of its software Interactive Intelligence a global provider of unified IP business communications solutions, honored resellers this month at its annual partner conference for their visionary use of t ... read moreDate - 27/10/2008
Category - Corporate News
Business Systems 'Improving Performance' conference agenda published
Business Systems 'Improving Performance' conference agenda published Business Systems have just announced the agenda for their forthcoming 'Improving Performance in the Contact Centre' Conference and Exhibition. The Conference being held on November 27th at Vinopolis in L ... read moreDate - 24/10/2008
Category - Corporate News
UTOPY opens second research and development centre
UTOPY opens second research and development centre UTOPY Inc, the leading provider of Customer Intelligence and Performance Optimization solutions powered by Speech Analytics announced that it has opened a new Research and Development Center in Tel Aviv, Israel, which will complement the ... read moreDate - 23/10/2008
Category - Corporate News
F & C Investments contact centre is voted best of the best for customer service
F & C Investments contact centre is voted best of the best for customer service F & C Investments contact centre, supported by outsource provider Teleperformance, has been voted 3rd in the UK's biggest ever contact centre benchmarking exercise, coming less than 0.5% behind F ... read moreDate - 22/10/2008
Category - Corporate News
USA: GMT to sponsor networking luncheon at Credit Union Call Center Conference 2008
USA: GMT to sponsor networking luncheon at Credit Union Call Center Conference 2008 GMT Corp, a global industry leader in enterprise workforce management and performance optimization solutionsannounced that it is sponsoring a networking luncheon at the Credit Union Call Center Conference ... read moreDate - 21/10/2008
Category - Corporate News
Stream Global Services, Inc. unveils new brand
Stream Global Services, Inc. unveils new brand Stream Global Services, Inc, unveiled its new brand, and formally introduced Chairman and CEO Scott Murray's vision of the company as the leading global provider of integrated business process outsourcing solutions. Adv ... read moreDate - 21/10/2008
Category - Corporate News
Global: Avaya Inc., renews worldwide eLearning license with WestNet Learning
Global: Avaya Inc., renews worldwide eLearning license with WestNet Learning WestNet Learning, a leading provider of Managed Learning Services and hosted learning, announced today that Avaya Inc., has renewed the WestNet eLearning Catalog license for all Avaya associates globally. ... read moreDate - 21/10/2008
Category - Corporate News
Lagan launches worldwide solution partner program
Lagan launches worldwide solution partner program Government software supplier Lagan, supplier of software solutions to over 160 public sector customers worldwide, has announced that it has launched a new Solution Partner Programme to provide a structured way for companies to build compl ... read moreDate - 17/10/2008
Category - Corporate News
Industry-leading UCN changes name effective January 1, 2009, UCN, Inc. becomes inContact, Inc.
Industry-leading UCN changes name effective January 1, 2009, UCN, Inc. becomes inContact, Inc. UCN, Inc the market leader in on-demand contact center software for intelligent contact routing and agent improvement, has received shareholder approval to change the company name from UCN, Inc ... read moreDate - 17/10/2008
Category - Corporate News
Vertex commits to get healthy
Vertex commits to get healthy Vertex, a North West based customer management company is offering its Phoenix House employees based in Knowsley, a lifeline to health starting in October. Advertisement: Make better purchase decisions with the Buyer's Gui ... read moreDate - 15/10/2008
Category - Corporate News
Garlands' staff give the thumbs-up to healthy living
Garlands' staff give the thumbs-up to healthy living A new Healthy Living campaign is proving to be a big hit with Garlands' staff. Launched in Spring 2008, the campaign focuses on the four common preventable risk factors for chronic disease: - Tobacco use - Physical ... read moreDate - 15/10/2008
Category - Corporate News
Immediate home-based work options now available as Arise Virtual Solutions launches Arise UK
Immediate home-based work options now available as Arise Virtual Solutions launches Arise UK Arise Virtual Solutions Inc US leader in outsourced home-based services, or homeshoring, has successfully expanded its global business to the United Kingdom with the launch of its relationship wi ... read moreDate - 15/10/2008
Category - Corporate News
BackWeb inks investment pact with OneCall Contact Centers
BackWeb inks investment pact with OneCall Contact Centers BackWeb Technologies Ltd announced that it has signed agreements with OneCall Contact Centers Ltd, a private company based in Israel, to make an investment in OneCall and complete certain related transactions. A ... read moreDate - 14/10/2008
Category - Corporate News
GMT to sponsor retail banking awards at Third Annual Middle East Retail Banking Forum
GMT to sponsor retail banking awards at Third Annual Middle East Retail Banking Forum GMT Corp, a global industry leader in enterprise workforce management and performance optimization solutions announced that the company will be the exclusive sponsor of the Middle East Retail Banking Aw ... read moreDate - 14/10/2008
Category - Corporate News