Convergys launches Home Agent program in Virginia 

5th November 2009 - With so many Americans out of work, it's no surprise people across the country are exploring viable employment opportunities that will allow them to maintain their way of living. But what if they could start a new career that provided them with flexible hours and the opportunity to work at home?

----------------------------------------------------------------------------------------------

Call Centre Business Daily - UK's no.1 news service! Sample it - click here  

For a 10-issue free trial email Jon Snow on jon.snow@oneweekmedia.co.uk

----------------------------------------------------------------------------------------------

Convergys Corporation a global leader in relationship management, has announced the expansion of its Home Agent program to include Virginia. 

Home agents receive calls ranging from billing and customer service to technical assistance from customers of Convergys clients in a variety of industries.  They can work full-time or part-time from their homes in urban, suburban or rural areas, depending on their Internet connectivity.  Home agents also can reduce energy consumption and even contribute to a greener environment by avoiding a daily commute to work.

"Our home agents benefit from flexible scheduling, which provides increased time to spend with their families," said Brad Krinhop, vice president of operations for the Home Agent program.  "In addition, the elimination of a daily commute allows them to save money on gas, auto maintenance, parking, clothing and meals.  The program provides an ideal opportunity for students facing high tuition costs, stay-at-home parents needing a second income to help pay bills, or retirees who wish to augment their retirement savings."

The hiring process - from application through training and employment - is unique because it can be completed from an individual's home desktop, without ever visiting a Convergys facility.  The only workplace requirements for candidates are a quiet place to work inside their home, a PC that meets Convergys' minimum standards, cable or DSL high-speed Internet access, and a noise-canceling USB headset. 

Interested candidates can begin the application process by logging onto the Convergys Home Agent Web site at www.convergysworkathome.com

With some 70,000 employees worldwide, Convergys currently has home agents in 30 U.S. states and six Canadian Provinces in North America.  Convergys also has launched a work-at-home program in the UK.

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in relationship management.  We provide solutions that drive more value from the relationships our clients have with their customers and employees.  Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients. 

For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for nine consecutive years.  We have approximately 70,000 employees in 82 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. 

For more information, visit www.convergys.com

Date - 05/11/2009