Transcom sign 3-year, Euro 33 million in-house takeover deal to provide public sector CRM service 

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Transcom WorldWide SA, the global outsourced services company announced that it has signed a three-year, 33 million in-house takeover contract with Lombardia Informatica, a service company that is 100% owned by Regione Lombardia (a branch of the Italian government in Northern Italy), to provide inbound CRM services for the regional healthcare system.

With effect from 1st August 2008, Transcom agents will handle hospital enquiries and booking requests from private citizens in the Lombardia region in Northern Italy.

From the contact centre, agents will be able to check doctors availability online by accessing the hospital database directly and also make bookings in real-time according each individual's needs.

Under the terms of the agreement, Transcom will assume responsibility for Lombardia's staff and premises at its existing contact centre in Sicily for the duration of the three year contract.

Transcom is forecasting strong growth for this project and expects to double the size of the business over the next two years.

Keith Russell, President and Chief Executive Officer of Transcom, commented:

"We are very excited to announce this important deal to provide CRM support to the healthcare system in Regione Lombardia. By utilising Transcom?s management competencies to efficiently manage its operations, the government and citizens of Lombardia are able to benefit from a high quality service and a reduced overall cost."

About Transcom

Transcom WorldWide S.A. is a rapidly expanding Customer Relationship Management (CRM) solution provider, with 72 sites delivering services from 29 countries: Austria, Belgium, Canada, Chile, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, the Philippines, Poland, Portugal, Romania, Serbia, Slovakia, Spain, Sweden, Switzerland, Tunisia, the UK and the USA.

The company provides CRM solutions for companies in a wide range of industry sectors, including telecommunications and e-commerce, travel & tourism, retail, financial services and utilities. Transcom offers clients a broad array of relationship management services, including inbound communication; telemarketing and outbound; Administrative Tasks; Web servicing; CRM Consultancy Service; Contract Automation; Credit Management Service; Legal Services; and Interpretation Services.

Client programs are tailor-made and range from single applications to complex programmes, which are offered on a country-specific or international basis in up to 33 languages.

For further information please contact:

Keith Russell, President and CEO Tel: +352 27 755 000

Noah Schwartz, Investor & Press Enquiries Tel: +44 20 7321 5032 Email: transcom@sharedvalue.net

Date - 01/08/2008