Customer Interaction Managem't

Articles 1 to 8 of 8

Advanced search capability added to Talisma Knowledgebase

Advanced search capability added to Talisma Knowledgebase  Talisma Corporation an nGenera company and the leading Customer Interaction Management software solution provider announced version 8.1 of the Talisma Knowledgebase with major enhancements to search capabilities. The new functi ... read more

Date - 20/08/2008
Category - Customer Interaction Managem't

Talisma email and answer product combo addresses volume email challenges

Talisma email and answer product combo addresses volume email challenges Talisma Corporation an nGenera company and the leading Customer Interaction Management (CIM) software solution provider announced the combination of Talisma Email and Talisma Answer to address the market need for a sol ... read more

Date - 04/08/2008
Category - Customer Interaction Managem't

Talisma helps businesses achieve PCI compliance for online channels

Talisma helps businesses achieve PCI compliance for online channels Talisma helps businesses achieve PCI compliance for online channels Talisma® Corporation an nGenera company and the leading Customer Interaction Management (CIM) software solution provider announced the availability of a white paper that describes how the fully integrated solutions of T ... read more

Date - 16/07/2008
Category - Customer Interaction Managem't

Talisma enters partnership with Denodo for enterprise data mashups that extend the boundaries of Customer Interaction Management

Talisma enters partnership with Denodo for enterprise data mashups that extend the boundaries of Customer Interaction Management Talisma enters partnership with Denodo for enterprise data mashups that extend the boundaries of Customer Interaction Management  Talisma Corporationan, an nGenera company and the leading Customer Interaction Management (CIM) software solution provider, and Denodo Technologie ... read more

Date - 08/07/2008
Category - Customer Interaction Managem't

Spain: Endesa, Spain's leading utility company, improves customer and agent satisfaction and significantly reduces expenses with eglue's customer interaction solution

Spain: Endesa, Spain's leading utility company, improves customer and agent satisfaction and significantly reduces expenses with eglue's customer interaction solution  eglue, a global software company that provides unique real-time customer interaction solutions to enterprises, ... read more

Date - 25/06/2008
Category - Customer Interaction Managem't

Talisma releases customer interaction management solutions for online retail

Talisma releases customer interaction management solutions for online retail Talisma Corporation an nGenera company and the leading Customer Interaction Management (CIM) software solution provider announced the availability of Talisma CIM Solutions for Online Retail. A fully integrated suit ... read more

Date - 11/06/2008
Category - Customer Interaction Managem't

Noetica appoints Voiceware Comunicaciones as a reseller in Spain

Noetica appoints Voiceware Comunicaciones as a reseller in Spain Noetica appoints Voiceware Comunicaciones as a reseller in Spain Noetica, a customer interaction management software provider announced that it has signed Voiceware Comunicaciones as a reseller in Spain. The contact centre software integrator will sell, implement and support the Noetica SYN ... read more

Date - 08/05/2008
Category - Customer Interaction Managem't

Talisma releases Click to Call for sales support and customer service

Talisma releases Click to Call for sales support and customer service Talisma Corporation leading Customer Interaction Management software solution provider announced the release of Talisma Click to Call, a product that enables seamless escalation from Web to phone. For both sales supp ... read more

Date - 30/04/2008
Category - Customer Interaction Managem't