Events

Articles 1 to 15 of 152

RightNow hosts global summits in Colorado, Australia and the United Kingdom

RightNow hosts global summits in Colorado, Australia and the United Kingdom RightNow hosts global summits in Colorado, Australia and the United Kingdom  9th October 2009 - RightNow is hosting RightNow Summit '09, its annual conference where RightNow customers, partners and industry thought leaders gather to discuss the current trends, opportunities and chal ... read more

Date - 09/10/2009
Category - Events

The Best Service Is No Service - September 28th

The Best Service Is No Service - September 28th Jaffe. The phrase is based on Bill's experience as first global SVP for customer service at Amazon.com in Seattle. Amazon is reknowned for being best at customer experience despite the fact very few people ever have to contact them. ---- ... read more

Date - 20/08/2009
Category - Events

Learn how self-service can cut thousands of pounds off your call centre costs

Learn how self-service can cut thousands of pounds off your call centre costs  July 9th 2009 - nGenera CIM, in conjunction with BT, is offering businesses the opportunity to find out how they can make drastic cost savings within their customer service operation at a CRM Self Service Wor ... read more

Date - 09/07/2009
Category - Events

Cincom and IBM Seminar: Achieving a realistic and sustainable return on Customer Experience investment in the contact centre

Cincom and IBM Seminar: Achieving a realistic and sustainable return on Customer Experience investment in the contact centre Cincom and IBM seminar: Achieving a realistic and sustainable return on Customer Experience investment in the contact centre Title:  Achieving a realistic and sustainable return on Customer Experience investment in the contact centre - Proven strategies and real world examples Date ... read more

Date - 02/06/2009
Category - Events

Global conferences to focus on enterprise workforce optimisation strategies

Global conferences to focus on enterprise workforce optimisation strategies  Verint® Systems Inc announced that industry experts will present on a variety of contact center workforce optimization (WFO) themes at upcoming events, including the Annual Call Center Conference & Expo i ... read more

Date - 15/05/2009
Category - Events

Webinar: "Customer Service Solutions for Tough Times"

Webinar: "Customer Service Solutions for Tough Times" Webinar: "Customer Service Solutions for Tough Times"  Sabio, the innovative contact centre services and solutions company, is hosting a webinar in partnership with Datamonitor that will help organisations to identify the high value contact centre applications that are most likely ... read more

Date - 13/05/2009
Category - Events

Verint Witness Actionable Solutions' Driving Innovation user conference to profile customer success and highlight best practices

Verint Witness Actionable Solutions' Driving Innovation user conference to profile customer success and highlight best practices Verint Witness Actionable Solutions' Driving Innovation user conference to profile customer success and highlight best practices  Verint Systems Inc announced the conference schedule for the upcoming Verint Witness Actionable Solutions® global user conference, taking place May 12- ... read more

Date - 30/04/2009
Category - Events

NICE annual user conference to focus on business strategies for driving value in contact centres and enterprises

NICE annual user conference to focus on business strategies for driving value in contact centres and enterprises NICE annual user conference to focus on business strategies for driving value in contact centres and enterprises  NICE Systems Ltd. a leading global provider of advanced solutions that enable organizations to extract Insight from Interactions to drive performance announced the agenda for ... read more

Date - 21/04/2009
Category - Events

ACCE China - The global gathering for the contact centre community - to take place in Shanghai in May

ACCE China - The global gathering for the contact centre community - to take place in Shanghai in May  The 2009 Annual Call Center Exhibition China (ACCE China) will be held in Shanghai May 20 through May 22. The official website is available at: http://acce.icmichina.cn . ACCE Chin ... read more

Date - 21/04/2009
Category - Events

Verint Witness Actionable Solutions to Host 13th Annual Global Customer Conference

Verint Witness Actionable Solutions to Host 13th Annual Global Customer Conference Verint Witness Actionable Solutions to Host 13th Annual Global Customer Conference  Verint® Systems Inc announced open registration for Driving Innovation, the Verint® Witness Actionable Solutions® global user conference. The user event, now in its 13th year, will take place ... read more

Date - 19/03/2009
Category - Events

Business Systems announce banking survival guide event

Business Systems announce banking survival guide event  Business Systems UK Ltd the UK's largest 'independent' call recording specialist have just announced the details of their latest banking seminar being held on Wednesday April 1st at the Andaz Hotel in London. The ev ... read more

Date - 25/02/2009
Category - Events

USA: Industry events spotlight contact centre and speech analytics authorities

USA: Industry events spotlight contact centre and speech analytics authorities  Verint® Systems Inc. today announced that industry experts from Verint® Witness Actionable Solutions® will present on a variety of contact center and speech analytics themes at such upcoming event ... read more

Date - 24/02/2009
Category - Events

Jordon: Extensya participates in Middle East Call Centre 2009

Jordon: Extensya participates in Middle East Call Centre 2009  Extensya, a leading Jordanian company specialized in Business Process Outsourcing (BPO), recently announced its participation in the Middle East Call Centre 2009 (MECC '09), which opened in Dubai on Feb. 2. MECC ' ... read more

Date - 10/02/2009
Category - Events

USA: VIPdesk presents live webinar, "Home-Based Call Centers: Retail Survival Tool for 2009 and Beyond"

USA: VIPdesk presents live webinar, "Home-Based Call Centers: Retail Survival Tool for 2009 and Beyond"  VIPdesk the pioneer of the virtual call center model, will present a live Webinar, "Home-Based Call Centers: Retail Survival Tool for 2009 and Beyond," on Tuesday, Feb ... read more

Date - 06/02/2009
Category - Events

ASC is co-sponsor of the Call Center World 2009

ASC is co-sponsor of the Call Center World 2009  ASC a leading global provider of innovative solutions to record, analyze and evaluate communications, is a co-sponsor of the Call Center World 2009, February 16th to 19th, at the Estrel Convention Center in Berlin, Germany. With over ... read more

Date - 05/02/2009
Category - Events