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RightNow hosts global summits in Colorado, Australia and the United Kingdom
RightNow hosts global summits in Colorado, Australia and the United Kingdom
9th October 2009 - RightNow is hosting RightNow Summit '09, its annual conference where RightNow customers, partners and industry thought leaders gather to discuss the current trends, opportunities and chal ... read moreDate - 09/10/2009
Category - Events
The Best Service Is No Service - September 28th
The Best Service Is No Service - September 28th Jaffe. The phrase is based on Bill's experience as first global SVP for customer service at Amazon.com in Seattle. Amazon is reknowned for being best at customer experience despite the fact very few people ever have to contact them. ---- ... read moreDate - 20/08/2009
Category - Events
Learn how self-service can cut thousands of pounds off your call centre costs
Learn how self-service can cut thousands of pounds off your call centre costs July 9th 2009 - nGenera CIM, in conjunction with BT, is offering businesses the opportunity to find out how they can make drastic cost savings within their customer service operation at a CRM Self Service Wor ... read moreDate - 09/07/2009
Category - Events
Cincom and IBM Seminar: Achieving a realistic and sustainable return on Customer Experience investment in the contact centre
Cincom and IBM seminar: Achieving a realistic and sustainable return on Customer Experience investment in the contact centre
Title: Achieving a realistic and sustainable return on Customer Experience investment in the contact centre - Proven strategies and real world examples
Date ... read moreDate - 02/06/2009
Category - Events
Global conferences to focus on enterprise workforce optimisation strategies
Global conferences to focus on enterprise workforce optimisation strategies Verint® Systems Inc announced that industry experts will present on a variety of contact center workforce optimization (WFO) themes at upcoming events, including the Annual Call Center Conference & Expo i ... read moreDate - 15/05/2009
Category - Events
Webinar: "Customer Service Solutions for Tough Times"
Webinar: "Customer Service Solutions for Tough Times"
Sabio, the innovative contact centre services and solutions company, is hosting a webinar in partnership with Datamonitor that will help organisations to identify the high value contact centre applications that are most likely ... read moreDate - 13/05/2009
Category - Events
Verint Witness Actionable Solutions' Driving Innovation user conference to profile customer success and highlight best practices
Verint Witness Actionable Solutions' Driving Innovation user conference to profile customer success and highlight best practices
Verint Systems Inc announced the conference schedule for the upcoming Verint Witness Actionable Solutions® global user conference, taking place May 12- ... read moreDate - 30/04/2009
Category - Events
NICE annual user conference to focus on business strategies for driving value in contact centres and enterprises
NICE annual user conference to focus on business strategies for driving value in contact centres and enterprises
NICE Systems Ltd. a leading global provider of advanced solutions that enable organizations to extract Insight from Interactions to drive performance announced the agenda for ... read moreDate - 21/04/2009
Category - Events
ACCE China - The global gathering for the contact centre community - to take place in Shanghai in May
ACCE China - The global gathering for the contact centre community - to take place in Shanghai in May The 2009 Annual Call Center Exhibition China (ACCE China) will be held in Shanghai May 20 through May 22. The official website is available at: http://acce.icmichina.cn . ACCE Chin ... read moreDate - 21/04/2009
Category - Events
Verint Witness Actionable Solutions to Host 13th Annual Global Customer Conference
Verint Witness Actionable Solutions to Host 13th Annual Global Customer Conference
Verint® Systems Inc announced open registration for Driving Innovation, the Verint® Witness Actionable Solutions® global user conference. The user event, now in its 13th year, will take place ... read moreDate - 19/03/2009
Category - Events
Business Systems announce banking survival guide event
Business Systems announce banking survival guide event Business Systems UK Ltd the UK's largest 'independent' call recording specialist have just announced the details of their latest banking seminar being held on Wednesday April 1st at the Andaz Hotel in London. The ev ... read moreDate - 25/02/2009
Category - Events
USA: Industry events spotlight contact centre and speech analytics authorities
USA: Industry events spotlight contact centre and speech analytics authorities Verint® Systems Inc. today announced that industry experts from Verint® Witness Actionable Solutions® will present on a variety of contact center and speech analytics themes at such upcoming event ... read moreDate - 24/02/2009
Category - Events
Jordon: Extensya participates in Middle East Call Centre 2009
Jordon: Extensya participates in Middle East Call Centre 2009 Extensya, a leading Jordanian company specialized in Business Process Outsourcing (BPO), recently announced its participation in the Middle East Call Centre 2009 (MECC '09), which opened in Dubai on Feb. 2. MECC ' ... read moreDate - 10/02/2009
Category - Events
USA: VIPdesk presents live webinar, "Home-Based Call Centers: Retail Survival Tool for 2009 and Beyond"
USA: VIPdesk presents live webinar, "Home-Based Call Centers: Retail Survival Tool for 2009 and Beyond" VIPdesk the pioneer of the virtual call center model, will present a live Webinar, "Home-Based Call Centers: Retail Survival Tool for 2009 and Beyond," on Tuesday, Feb ... read moreDate - 06/02/2009
Category - Events
ASC is co-sponsor of the Call Center World 2009
ASC is co-sponsor of the Call Center World 2009 ASC a leading global provider of innovative solutions to record, analyze and evaluate communications, is a co-sponsor of the Call Center World 2009, February 16th to 19th, at the Estrel Convention Center in Berlin, Germany. With over ... read moreDate - 05/02/2009
Category - Events