Go BackUSA: Convergys presents thought leadership speaker series
At the Customer Care and Services Forum Retreat in Las Vegas, Convergys, a provider of relationship management, presented on how businesses must now compete in what they call today's experience-based economy .
Speaking on Competing in Today's Experience-based Economy:
The 10 trends that will shape your future success, Ryan Pellet, a VP in Global Consulting Services at Convergys, discussed how he thought customer service is becoming a CEO agenda item.
Convergys is a provider of customer services solutions.
Copy of the presentation: http://www.convergys.com/company/news-events/events-webinars.php
Date - 17/06/2008
