Events
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16th March 2012 - Noble Systems, a global leader in unified contact centre technology solutions, will host its inaugural Select Noble Users Group (SNUG) EMEA conference in Manchester, UK on 27-28 Marc...
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8th June 2011 - As it kicks off its annual G-Force customer event in Prague, Alcatel-Lucent Enterprise is celebrating 20 years of innovation in customer service software and contact centres built arou...
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31st May 2011 - Interactive Intelligence will once again sign on as a platinum sponsor of ITEXPO and Cloud Communications Expo, Sept. 13-15, held at the Austin Convention Center. Interactive Intellige...
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3rd November 2010 - ProtoCall One, the leading contact centre consultancy and systems integrator, will host its next Genesys Workforce Management (GWFM) User Group forum on Wednesday 1st December 2010...
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16th September 2010 - Sabio, the specialist contact centre systems integrator, is holding a free event in London to help organisations understand the impact that the Avaya Aura suite of contact c...
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7th September 2010 - Teleperformance, the UK’s leading contact centre provider, is hosting an event on 21st October in central London with Ipsos MORI and the London School of Economics to unders...
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Seminar: The Service Edge
Driving world class performance through workforce optimisation techniques and technologies.
A customer contact best practice seminar brought to you by Aspect
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ProtoCall One Customer Experience Day offers contact centre leaders multi-channel communications and PCI compliance insight
9th June 2010 - ProtoCall One, the leading contact centre consultancy...
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Free Leeds and Manchester WFM seminars for call centre professionals
14th May 2010 - Sabio, the specialist contact centre systems integrator, is encouraging call centre managers in the North ...
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CallNorthWest Event: Good Practice Network - 10 'Hot Topics' in one incredible day!
What: Good Practice Network - 10 'Hot Topics' in one incredible day!
When: 27th Apr...
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Noble Systems helps contact centres grow their businesses at the 2010 Select Noble Users Group Conference
25th March 2010 - Noble Systems Corporation, a global provider of contact center tech...
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RightNow hosts global summits in Colorado, Australia and the United Kingdom
9th October 2009 - RightNow is hosting RightNow Summit '09, its annual conference where RightNow customers, par...
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The Best Service Is No Service - September 28th
Jaffe. The phrase is based on Bill's experience as first global SVP for customer service at Amazon.com in Seattle. Amazon is reknowned for being ...
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Learn how self-service can cut thousands of pounds off your call centre costs
July 9th 2009 - nGenera CIM, in conjunction with BT, is offering businesses the opportunity to find out how they ...
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Cincom and IBM seminar: Achieving a realistic and sustainable return on Customer Experience investment in the contact centre
Title: Achieving a realistic and sustainable return on Customer Exp...
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