Go BackPeak8 Solutions closes US$5 million Series B funding
Peak8 Solutions, a leading provider of technical support services for connected "smart" homes and digital lifestyle end users announced it has secured $5 million in funding from Lacuna Venture Capital and other firms. Existing investors also participated in the round.
The company said the new funding will be used to expand its product development activities and to increase marketing of Supportal.com(TM), its recently-launched Internet service which enables consumers to receive premium technical support and service assistance with any device or software they use in their digital lifestyle, 24 hours a day, seven days a week, online and through call centers.
"Peak8's technology and services are quickly being embraced by the marketplace," said Ron Renjilian, Peak8's CEO. "Cable and satellite operators, ISPs, telcos and consumer electronics manufacturers are recognizing the critical need to provide consumers a premium technical support service where the customer experience and satisfaction are the priority.
"This funding from such notable investors as Lacuna Venture Capital, our existing investors, and others is an important milestone for Peak8," Renjilian said. "With it we will be able to accelerate our customer deployment efforts and bring our transformational solutions to an expanded market more rapidly."
We believe that Peak8 has a unique and sustainable value proposition," said Rich O'Leary, Partner Lacuna Ventures and newly appointed Peak8 Board Member. "We see tremendous opportunity for the company, and are very pleased to be supporting its continued growth."
About Lacuna Venture Capital
Lacuna(TM) is a new kind of venture fund focused on providing Gap Capital(TM) to dynamic companies ready to go to market but in need of the next level of financial and advisory resources to succeed. In addition to the core investment, Lacuna's principals work closely with management teams to develop tightly focused go-to-market strategies, to accelerate revenue growth, and to implement best-of-class operations that lead to exceptional successes.
About Peak8 Solutions:
Peak8 Partners, LLC, operating as Peak8 Solutions, is a software and services company that supports the digital lifestyle. Peak8 offers a comprehensive solution suite designed to improve the productivity and effectiveness of technical support call centers. Peak8 also offers consumer friendly software that improves the stability and performance of digital lifestyle products while empowering users with an intelligent self-service capability.
Founded in 2004 and backed by a group of veteran Broadband Service Provider, Software and Customer Service and Support executives, Peak8 is taking the lead in the digital lifestyle, home networking, and technical support marketplace. For more information, visit the company's website at http://www.peak8solutions.com
Date - 26/02/2008
