Go BackAMC announces results summary for 2007 including 37% growth in closed deals and continued product investment
AMC Technology, LLC a leading provider of multi-channel interaction management solutions reported results for 2007 that included 37% growth in closed deals over total 2006 results with deployments in 15 countries and continued expansion of their multi channel management suite offerings.
Throughout 2007, AMC continued to focus on a long-term growth strategy, which again delivered record results. Last year, AMC received new and add on orders from 37 enterprise customers, including Vorwerk, TNT Post, and Marstons. Deployments spanned 15 different countries. "AMC continued to make significant investments in our customers, partners, employees, and our solutions" stated Anthony Uliano, President and CTO of AMC. "Our presence is growing across the globe and that is allowing AMC to gain significant momentum as the leader in multichannel integration for CRM solutions around the world."
AMC expanded their multi channel management suite by introducing new functionality to support salesforce.comT, MicrosoftT CRM, and CiscoT IPCC Express (also known as UCCXT). AMC also began offering subscription based licensing for all of their products, responding to the growing demand in the marketplace. By supporting our customers' choice between perpetual and subscription-based licensing, our customers can more easily meet their ROI requirements for their CRM and Call Center implementations.
During 2007, AMC again made significant investments in product certifications. "Customers continue to demand certified product solutions instead of custom projects" stated Paul Nussbaum, VP of Marketing of AMC. "AMC is the world leader in certified contact center products. Our certifications combined with 13 years of contact center experience make AMC a great partner to team with."
AMC's ongoing commitment to validate all products with both CRM and CTI platforms reduces risks for customers and provides them with a fully certified, end-to-end solution. Our veteran product offerings, including the AMC Application Adapter for SAP and Telephony Connector for Cisco IPCC Enterprise (also known as UCCET), gained significant wins and strengthened AMC's presence in the SAP contact center integration market.
AMC's industry success was further validated by the receipt of Customer Interaction Solutions Magazine's "CRM Excellence" award in May, followed in August by selection to Inc 500's Fastest Growing Private companies. It was the second time AMC received each of these prestigious awards.
The AMC Multi-Channel Integration Suite T uniquely qualifies AMC to provide real-time connectivity between leading CRM applications and contact center solutions. Through its open architecture, contact centers can create a true multi-channel, multi-vendor contact center.
About AMC Technology
AMC Technology, L.L.C. is a leading provider of telephony and multi-channel CRM integration. Used every day by thousands of call center agents around the globe, AMC's pre-packaged MCIST product is certified against leading CRM applications such as SAP, Oracle Siebel and PeopleSoft CRM, Salesforce.com, and Microsoft and leading contact center solutions such as Avaya, Cisco, Aspect, and Nortel. Please visit www.amctechnology.com, contact sales@amctechnology.com or call +1 (804) 327-0170.
Date - 27/02/2008
