Online Interaction
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Australia: RAC to implement Portrait Software's customer interaction platform
Portrait Software has been selected by RAC, Western Australia, as the customer interaction platform to offer a ra...
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eglue announces the first real-time, cross-channel Customer Interaction Management solution
eglue, a global provider of unique real-time customer interaction management software solutions f...
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LivePerson delivers expanded product reach and intelligence with Timpani 8.0
Enhanced Platform Offers Self-Learning ActiveAnalytics(TM) Technology, Greater Flexibility and Extended Integration fo...
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UK: Mobal selects Eptica's solution to manage online enquiries
United Kingdom - International mobile communications company Mobal has selected Eptica's Email Management solution to ...
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EU project develops human-computer dialogue system
Although new technologies should make life easier, the reality is often the opposite: the owner of a new technology must first struggle with use...
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USA: JC Whitney & Co. selects LivePerson for live chat
New York - LivePerson, Inc. (NASDAQ: LPSN) , a provider of online conversion solutions, today announced that JC Whitney &...
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USA: Radiator.com sees dramatic increase in online conversions with integration of eStara click to call Into their online chat services
San Francisco, CA - Radiator.com, the internet's l...
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ATG introduces Commerce Service Center to Unify e-commerce sites and contact centres
Cambridge, Mass - ATG (Art Technology Group, Inc., NASDAQ: ARTG), whose e-commerce suite power...
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MindGenies announces live chat customer support software for call centres
Livehelpgenie has launched its online customer support tool to reduce the personnel costs of call centers & facilitat...
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USA: eStara click to call keeps Red Lion Hotels customers happy
Reston, VA - eStara, the leading provider of proactive conversion solutions for enhancing online sales and support initiative...
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