Outsourcers
Articles 1 to 15 of 55

Stellar wins call centre services contract with major retail bank
Stellar, a leading global call centre and business process outsourcing provider, today announced they have been awarded a call centre services contract with one of the UK's best known financial institutions.
Under t ...
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Date - 01/04/2008
Category - Outsourcers
USA: Stellar Restaurant Solutions wins outsourced order management contract
Stellar Restaurant Solutions, a leading provider of call center and online restaurant ordering services announced that they have signed a contract with Borriello Brothers, a New York style pizza chain in Colorado.
...
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Date - 01/04/2008
Category - Outsourcers

Australia: Stellar wins call centre outsourcing deal with energy retailer
Stellar, a leading global call centre and business process outsourcing provider, today announced they have been awarded a call centre outsourcing contract with one of Australia's leading energy retailers.
Th ...
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Date - 26/03/2008
Category - Outsourcers

Five9 joins American Teleservices Association to enhance focus on outsourcer contact centre needs
Five9 Inc a leader in on-demand call center solutions announced that it has become a corporate member of the American Teleservices Association (ATA), the only non-profit trade organization ded ...
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Date - 10/03/2008
Category - Outsourcers

Minister calls on RESPONSE
David Cairns, Scotland Office Minister of State, recently visited customer contact centre RESPONSE's operations in Glasgow to see first hand how the UK is gearing up for the digital switchover.
RESPONSE is handling the customer helpline on behalf o ...
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Date - 04/03/2008
Category - Outsourcers

Australia: Stellar renews call centre outsourcing contract for Transport Information Service
Stellar a global business process outsourcing services provider announced that that they have renewed a call centre outsourcing contract with a State-based transport information service in Australi ...
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Date - 27/02/2008
Category - Outsourcers
The 2007 Black Book survey results revealed that contact centre outsourcing vendors are struggling to adapt industry-specific solutions to both new and established clients
Research and Markets has announced the addition of Top Call & Contact Center Outsourcing Vendors, Black Book Survey ...
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Date - 08/02/2008
Category - Outsourcers
Global: Leading business process outsourcer, Aditya Birla Minacs, standardizes on IEX TotalView from NICE at 17 of its sites
NICE Systems (NASDAQ:NICE), the global provider of advanced solutions that enable organizations to extract Insight from Interactions to drive performance, announced t ...
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Date - 23/01/2008
Category - Outsourcers
Netherlands: LogicaCMG scoops ?40 million HR outsourcing deal
KPN, a leading provider of telecommunications services in the Netherlands, has signed a contract for the outsourcing of its HR Shared Service Centre (SSC) to LogicaCMG.
KPN has centralised all personnel administration in its ...
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Date - 07/01/2008
Category - Outsourcers
Unite reaction to Prudential outsourcing decision
Unite the Union have cautiously welcomed the announcement by the Prudential to outsource 3000 jobs to Capita.
The union views the decision to outsource these jobs as a positive move in order to secure the jobs of Prudential employ ...
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Date - 28/11/2007
Category - Outsourcers
TeleTech expands global footprint into South Africa
TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions, today announced its expansion into South Africa, further broadening its glob ...
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Date - 27/11/2007
Category - Outsourcers
Teleperformance highly commended at this year's prestigious CCA Awards
Teleperformance has been highly commended for "Best Outsourced Contact Centre" at the recent 2007 CCA Excellence Awards held in Edinburgh.
The award is presented to the outsourcer that has demonstr ...
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Date - 14/11/2007
Category - Outsourcers
India: Altitude Software growing fast with contact centre outsourcers in India
Altitude Software, a leading global independent contact center solutions vendor, is achieving impressive growth in its first year of direct presence in the Indian market.
Altitude Software operation in India ...
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Date - 14/11/2007
Category - Outsourcers

New joint venture company Stellar Restaurant Solutions to revolutionize restaurant ordering
Stellar, a leading global call center and business process outsourcing provider, and i3, a leading provider of restaurant ordering solutions, today announced the establishment of a new US-ba ...
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Date - 10/10/2007
Category - Outsourcers
Contact centres increased operational complexity spurs outsourcing growth
Brussels, Belgium - Operating Contact Centres is an increasingly specialized and complex business, feeding the growing trend towards outsourcing this corporate function. A number of leading worldwide and regio ...
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Date - 04/10/2007
Category - Outsourcers