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TeleTech expands global footprint into South Africa
TeleTech expands global footprint into South Africa TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions, today announced its expansion into South Africa, further broadening its glob ... read moreDate - 27/11/2007
Category - Outsourcers
Teleperformance highly commended at this year's prestigious CCA Awards
Teleperformance highly commended at this year's prestigious CCA Awards Teleperformance has been highly commended for "Best Outsourced Contact Centre" at the recent 2007 CCA Excellence Awards held in Edinburgh. The award is presented to the outsourcer that has demonstr ... read moreDate - 14/11/2007
Category - Outsourcers
India: Altitude Software growing fast with contact centre outsourcers in India
India: Altitude Software growing fast with contact centre outsourcers in India Altitude Software, a leading global independent contact center solutions vendor, is achieving impressive growth in its first year of direct presence in the Indian market. Altitude Software operation in India ... read moreDate - 14/11/2007
Category - Outsourcers
New joint venture company Stellar Restaurant Solutions to revolutionize restaurant ordering
New joint venture company Stellar Restaurant Solutions to revolutionize restaurant ordering
Stellar, a leading global call center and business process outsourcing provider, and i3, a leading provider of restaurant ordering solutions, today announced the establishment of a new US-ba ... read moreDate - 10/10/2007
Category - Outsourcers
Contact centres increased operational complexity spurs outsourcing growth
Contact centres increased operational complexity spurs outsourcing growth Brussels, Belgium - Operating Contact Centres is an increasingly specialized and complex business, feeding the growing trend towards outsourcing this corporate function. A number of leading worldwide and regio ... read moreDate - 04/10/2007
Category - Outsourcers
A24 Outsource Group at Call Centre Expo, Hall 8, Birmingham NEC, UK, 26 - 27 Sep 2007
A24 Outsource Group at Call Centre Expo, Hall 8, Birmingham NEC, UK, 26 - 27 Sep 2007 Birmingham, England - A24 Outsource Group is announcing its new portfolio of services for the outsourcing and off-shoring of business functions specifically from the UK to South Africa, at Call Cen ... read moreDate - 25/09/2007
Category - Outsourcers
New Opportunities call centres expansion plans
New Opportunities call centres expansion plans
Buckinghamshire based New Opportunities, a leading provider of outsourced call centre services, reveals its plans to open at least another 10 call centres through-out the UK in Quarter 4 of 2007.
Speaking about the announcement, Bradley ... read moreDate - 21/09/2007
Category - Outsourcers
GoResponse launch real-time statistics to support e-commerce clients
GoResponse launch real-time statistics to support e-commerce clients GoResponse, Outsourced UK Call Centre Service Provider - Launch Real-Time Statistics to support Ecommerce Clients GoResponse, the ecommerce call centre specialists, has launched a revolutionary web based reporting s ... read moreDate - 19/09/2007
Category - Outsourcers
Stellar enters the UK business process outsourcing market
Stellar enters the UK business process outsourcing market Stellar, a leading global call centre and business process outsourcing provider, today announced their entry into the UK outsourcing market after the re-branding of Excell Contact Centres (a prominent UK call centre outsourcing provi ... read moreDate - 19/09/2007
Category - Outsourcers
The Telemarketing Company hire new human resources manager
The Telemarketing Company hire new human resources manager The Telemarketing Company is delighted to announce that Ellie Paton has joined our management team as HR Manager. She brings with her 20 years of operational and Human Resources call centre experience of both outbound and inbou ... read moreDate - 19/09/2007
Category - Outsourcers
Stellar enters the UK business process outsourcing market
Stellar enters the UK business process outsourcing market Stellar, a leading global call centre and business process outsourcing provider, today announced their entry into the UK outsourcing market after the re-branding of Excell Contact Centres (a prominent UK call centre outsourcing ... read moreDate - 17/09/2007
Category - Outsourcers
The Usha Martin Group acquire UK outsourced contact centre Converso - 400 UK jobs to be created
The Usha Martin Group acquire UK outsourced contact centre Converso - 400 UK jobs to be created
Southend, UK - The Jhawar family, main share holders of the Usha Martin Group, a USD 750Mn, diversified conglomerate with interests in telecom, software, mining and manufacturing, has ... read moreDate - 11/09/2007
Category - Outsourcers
Nationwide signs major outsourcing deal with Tsys
Nationwide signs major outsourcing deal with Tsys TSYS has signed a long-term agreement with Nationwide, the worlds largest Building Society, to process Nationwide's credit card account portfolio and to build, operate and manage a new customer care centre for member support ser ... read moreDate - 10/09/2007
Category - Outsourcers
Sitel bolsters client relationship management organisation
Sitel bolsters client relationship management organisation Nashville, TN - Sitel, a leading global business process outsourcing provider, today announced plans to bolster the Company's Relationship Management (RM) organization. Exclusive to Sitel, the RM team is devoted to de ... read moreDate - 04/09/2007
Category - Outsourcers
Egypt: Convergys helps Telecom Egypt re-engineer billing processes
Egypt: Convergys helps Telecom Egypt re-engineer billing processes
Convergys Corporation (NYSE:CVG), a global leader in customer care, human resources, and billing services, announced today a new agreement to provide consulting services to Telecom Egypt, the largest fixed line prov ... read moreDate - 03/09/2007
Category - Outsourcers