Go BackTeleperformance highly commended at this year's prestigious CCA Awards
Teleperformance has been highly commended for "Best Outsourced Contact Centre" at the recent 2007 CCA Excellence Awards held in Edinburgh.
The award is presented to the outsourcer that has demonstrated excellence in delivering customer service by knowing its customers and responding to their needs.
Judges looked specifically at how Teleperformance attracted and retained customers and how levels of customer satisfaction are gathered and used.
The judges' comments included: "This was a very strong submission with clear evidence of enablers and results" and "an excellent entry with good examples."
Jeff Smith, Chairman and CEO - Teleperformance, says: "We are delighted that as one of the UK's leading outsourced contact centre providers our ability to provide excellent customer service across a broad range of sectors and for a number of different brands has been acknowledged by the judges and the industry in general."
Teleperformance is recognised as a major player providing services for some of today's leading brands including Sainsbury's Supermarkets and Volvo Car UK and government departments including NHS Blood and Transplant and The Training and Development Agency for Schools.
Date - 14/11/2007
