Outsourcers
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26th April 2012 - Leading UK outsourcer, Ant announces the appointment of Richard Snaith as Contact Centre Operations Manager in charge of its business to business solutions division.
Richard, who...
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17th April 2012 - GLASGOW’S newest employers today (Monday April 16) officially opened their state-of-the-art contact centre in the city and vowed in time to bring 900 jobs to their Atlantic Qua...
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17th April 2012 - RESPONSE, one of the UK’s leading contact management centres, based in Glasgow has secured a further three year extension to its existing relationship with esure worth £1...
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13th April 2012 - A banking expert with over 38 years of experience in the financial services industry has joined north east contact centre, Respondez, as Non-Executive Director.
Les Stillwel...
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12th April 2012 - UK outsourcer Ant has been chosen to work with one of the world’s largest insurance brokers after it was able to demonstrate its open, honest and direct approach to outsourcing...
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April 12, 2012— C3/CustomerContactChannels (“C3”), a global provider of business process outsourcing (BPO) services, announced that the Company has finalized plans for expanding exis...
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April 3, 2012 — C3/CustomerContactChannels (“C3”), a global provider of contact center solutions, announced the addition of a new contact center in Tahlequah, Oklahoma. The first C3 ...
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3rd April 2012 - The Customer Management team at Capita’s Cardiff and Leeds sites have been shortlisted for three awards for their debt collection work at this year’s Credit Today Awards.
...
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3rd April 2012 - Serco, the international service company, today announces that it has signed a new contract with Ideal Shopping. Under the 5 year contract valued at £17m, Serco will provide cus...
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March 30th 2012 - Teleperformance the largest global provider of customer experience management outsourced services, announced that it opens one of the most modern Contact Centers in Colombia. Teleper...
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29th March 2012 - On the evening of Friday 23rd March, Capita showed its support for Sport Relief 2012 as it handed over one of its customer management contact centres to the charity to receive donati...
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26th March 2012 – arvato has successfully developed and implemented a bespoke loyalty platform for Valero Energy Ltd.’s Texaco branded Star Rewards card based loyalty programme. Valero mar...
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12th March 2012 - HEROtsc confirmed it is to open a customer management centre in Glasgow’s Atlantic Quay to provide sales and service support to Sky.
The company has leased three floors of the...
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7th March 2012 - Following the Prime Ministers launch last year of the Big Society policy aimed at encouraging businesses to take greater responsibility for its communities, leading outsourcer, Ant sh...
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6th March 2012 - RESPONSE and Glasgow Warriors are helping children at Scotstoun Primary and Glencryan School in Cumbernauld to boost their communication and leadership skills as part of an inno...
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