C3/CustomerContactChannels to hire 144 customer service agents at McGregor contact centre

6th August 2012 — C3/CustomerContactChannels (“C3”), a global provider of customer management solutions, announced that it is actively seeking to hire 144 new customer service agents for its McGregor, Texas customer contact center.  Hiring will begin immediately. 

Agents will handle customer service calls on behalf of one of C3’s Fortune 100 clients. The positions are full-time and do include benefits. C3 opened its McGregor center in August of last year.

“If you’re someone who enjoys working with people and helping them solve problems, we have a great opportunity for you at C3,” said company president and COO Rick Ferry.  “Our company is growing and offers plenty of opportunity for advancement.”

C3 is looking for applicants with prior contact center/customer service experience, but will consider anyone who has a friendly personality and a passion for wanting to help people.  Interested parties can apply in person by visiting C3’s McGregor facility located at 1101 Johnson Drive, Monday through Friday, or they can apply on line by visiting jobs.c3connect.com.

C3/CustomerContactChannels differentiates itself among other customer contact businesses because of its company culture that strikes the perfect balance of both client and employee focus. The culture emphasizes employee development and advancement, and encourages community involvement, all within a stimulating environment that is both fun and exciting.

C3/CustomerContactChannels offers forward-thinking customer management solutions for medium to large-sized companies in a wide-range of industries.  C3 has set itself apart by implementing best practices learned from the collective experience of its senior management team, each who has been in the contact center business for the vast majority of their careers. A senior level executive maintains a hands-on relationship with every C3 client. C3 operates. The company operates contact centers around the globe including here in the United States, Asia, Europe and the Americas.

About C3

C3/CustomerContactChannels is a global provider of contact center services unlike any other in the market today. Services include Sales, Service, Performance Optimization, Reputation Management and complete customer interaction management via traditional, web, and emerging communication channels. C3 positively engages and promotes our clients’ brands with every contact we make with their customers. With a global team that is thousands of employees strong, the company is headquartered in Plantation, FL.  More information can be found at www.c3connect.com.