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Presence Technology and Teleopti join forces to optimize the management and performance of Contact Centres
Presence Technology and Teleopti join forces to optimize the management and performance of Contact Centres 22nd February 2010 - Presence Technology, a global software provider of a modular all-in-one Contact Center Solution Suite, and Teleopti, a leading provider of solutions for str ... read moreDate - 22/02/2010
Category - Partnerships
eGain and CelFocus partnership brings technology innovation to telecoms customer service operations
eGain and CelFocus partnership brings technology innovation to telecoms customer service operations 15th February 2010 - eGain Communications Corp, the leading provider of on-site and on-demand multichannel customer service and knowledge management software announced a partnership wi ... read moreDate - 15/02/2010
Category - Partnerships
Vertex and numero partner to improve multichannel customer interaction management
Vertex and numero partner to improve multichannel customer interaction management 11th February 2010 - Vertex, a leading international Customer Management Outsourcing business with clients in the private and public sectors, has announced a worldwide agreement with customer interactio ... read moreDate - 11/02/2010
Category - Partnerships
Voxeo and Telenet partner to deliver contact centre solutions
Voxeo and Telenet partner to deliver contact centre solutions 10th February 2010 - Voxeo, the leading provider of unlocked communications, and Telenet, a leading specialist in voice and contact center solutions have signed a strategic Value Added Reseller (VAR) agreement. ... read moreDate - 10/02/2010
Category - Partnerships
Voxeo partners with four key voice biometrics providers
Voxeo partners with four key voice biometrics providers 9th February 2010 - Voxeo, the leading provider of Unlocked Communications, announced partnerships with four leading voice biometrics providers: CSIdentity, PerSay, TradeHarbor and Vocalect. Existing and prospective Voxeo custom ... read moreDate - 09/02/2010
Category - Partnerships
CallCopy receives ShoreTel Partner Proven Certification, adds new business partners
CallCopy receives ShoreTel Partner Proven Certification, adds new business partners 27th January 2010 - CallCopy, a leading provider of call recording and contact center solutions announced that it has achieved ShoreTel Partner Proven status from ShoreTel, a leading provider of IP un ... read moreDate - 27/01/2010
Category - Partnerships
Jacada signs partnership agreement with Upstream Works Software
Jacada signs partnership agreement with Upstream Works Software Jacada Ltd. a leading provider of customer experience management and process optimization solutions for customer service operations announced that it has signed a technology partnership agreement with Upstream Works Software ... read moreDate - 19/01/2010
Category - Partnerships
Talisma and HCL Technologies enter into a strategic partnership
Talisma and HCL Technologies enter into a strategic partnership 11th January 2010 - HCL Technologies Ltd. BPO Services and Talisma Corporation Pvt. Ltd., have announced a joint go-to-market strategy. Through this partnership, HCL and Talisma will unveil a new service offering which pro ... read moreDate - 11/01/2010
Category - Partnerships
Spescom partners with Teleopti
Spescom partners with Teleopti 18th December 2009 - Spescom DataVoice, local developers of products and services tailored to support business processes within the transaction management environment, is pleased to announce that it has signed a strategic partnership agreement with Tele ... read moreDate - 18/12/2009
Category - Partnerships
Datapulse selected for Gold Membership in Avaya DevConnect program
Datapulse selected for Gold Membership in Avaya DevConnect program 16th December 2009 - Datapulse, a Mettoni Group company and a global unified communication software developer, today announced it has been selected by Avaya Inc., a leading global provider of business communications a ... read moreDate - 16/12/2009
Category - Partnerships
Voxeo partners with ICR to diversify customer interaction in UK
Voxeo partners with ICR to diversify customer interaction in UK 15th December 2009 - ICR, the Yorkshire-based provider of contact centre self-service applications, has partnered with Voxeo to deliver automated multi-channel customer interaction solutions in the UK. ------------- ... read moreDate - 15/12/2009
Category - Partnerships
OnState partnership with Yuuguu provides total customer collaboration for virtual workforces
OnState partnership with Yuuguu provides total customer collaboration for virtual workforces December 14th 2009 - OnState Communications, the leading provider of on-demand virtual call center and virtual PBX business communications systems announced the addition of the Yuuguu instant ... read moreDate - 14/12/2009
Category - Partnerships
TantaComm announces exclusive partnership with UTOPY
TantaComm announces exclusive partnership with UTOPY 10th December 2009 - TantaComm, LLC, a leading provider of contact center recording solutions, is excited to announce an exclusive partnership agreement with UTOPY, an award-winning provider of Customer Intelligence and Performance ... read moreDate - 10/12/2009
Category - Partnerships
Voxeo partners with Remego to unlock contact centres in Asia-Pacific region
Voxeo partners with Remego to unlock contact centres in Asia-Pacific region 7th December 2009 - Voxeo Corporation, the leading provider of Unlocked Communications announced a partnership and reseller agreement with Remego, a leading Singapore-based provider of premier services of cus ... read moreDate - 07/12/2009
Category - Partnerships
ComputerTel announce partnership with Tiger Communications
ComputerTel announce partnership with Tiger Communications 4th December 2009 - ComputerTel, providers of Call Recording and Quality Monitoring software, are announcing a partnership with Call Management Solution specialists Tiger Communications. --------------------------------- ... read moreDate - 04/12/2009
Category - Partnerships