Predictive Dialer

TouchStar and IP-Converge partner to implement the leading predictive dialling and call centre technology in Asia

TouchStar and IP-Converge partner to implement the leading predictive dialling and call centre technology in Asia  TouchStar, the world's premier predictive dialer and a rapidly growing call center software developer, has partnered with IP-Converge to implement TouchStar call cente ... read more

Date - 11/08/2008
Category - Predictive Dialer

Noetica expands SYNTHESYS with launch of standalone predictive dialler

Noetica expands SYNTHESYS with launch of standalone predictive dialler  Noetica, a provider of agile customer interaction management (CIM) solutions for the contact centre announced the addition of new standalone predictive dialler functionality to its SYNTHESYSTM contact centre softwa ... read more

Date - 19/06/2008
Category - Predictive Dialer

Candis subscribes to Noetica's Script-Aware Predictive Dialler

Candis subscribes to Noetica's Script-Aware Predictive Dialler  Noetica, the customer interaction management (CIM) software provider announced that the Newhall Publications Ltd title, Candis, has implemented of the Noetica Script-Aware Predictive Dialler at its contact centre in Li ... read more

Date - 06/06/2008
Category - Predictive Dialer

The latest rostrvm predictive dialler builds customer relationships

The latest rostrvm predictive dialler builds customer relationships The latest release of rostrvm OutBound, the predictive dialler from Rostrvm Solutions, extends the relationship building features available to call centre agents and campaign managers. High performance has always been ... read more

Date - 29/05/2008
Category - Predictive Dialer

UK: Northern Ireland's largest contact centre increases outbound seats with Noetica Script-Aware predictive dialler by 25%

UK: Northern Ireland's largest contact centre increases outbound seats with Noetica Script-Aware predictive dialler by 25% Noetica, the customer interaction management software provider announced that HCL BPO Services (NI) LTD has expanded its use of the Noetica SYNTHESYSTM software fra ... read more

Date - 14/05/2008
Category - Predictive Dialer

Increasing productivity for outbound call centres by using Indosoft predictive dialling technology

Increasing productivity for outbound call centres by using Indosoft predictive dialling technology  Fredericton, NB - Outbound dialing includes Predictive, Preview and Agent Ready dialing. In Preview and Agent Ready mode, the dialing software makes one outbound call for every avai ... read more

Date - 10/07/2007
Category - Predictive Dialer

Centric launches “hosted predictive dialler”

Centric launches "hosted predictive dialler"   CentricDialler, Centric's integrated predictive dialler has dialling precision able to calculate dial rates that deliver both agent productivity and the industry's lowest abandoned call rates. By contrast, most legacy dia ... read more

Date - 07/06/2007
Category - Predictive Dialer