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Public Sector News

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120
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Almost all councils allow some access to social media compared to one third two years ago say Socitm

23rd February 2012 - A survey by Socitm Insight shows that almost all councils now allow some access to social media, compared with just one third that did so only two years ago.   The findings... read more

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524
Views

Staffordshire County Council selects Kcom to deliver public sector network

2nd February 2011 - Kcom, part of the KCOM Group, has been selected by Staffordshire County Council to deliver one of the country’s first Public Sector Networks (PSN). The agreement will see Kco... read more

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313
Views

Transform Sandwell scoops customer service award

15th December 2010 - A customer services team that helps people across Sandwell with anything from paying bills to making enquiries about the council has scooped a prestigious national award. Transfo... read more

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242
Views

UK: Serco signs £200m strategic partnership with Hertfordshire County Council

Serco Group plc (Serco), the international service company, announces today that it has signed a new contract with Hertfordshire County Council to deliver a ground-breaking strategic partnership which... read more

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292
Views

Rushcliffe Borough Council and Nottinghamshire Police combine forces

16th November 2010 - Rushcliffe Borough Council and Nottinghamshire Police are combining forces to delight customers by opening the ground-breaking new Rushcliffe Community Contact Centre at West Brid... read more

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384
Views

Kier signs 10-year partnership agreement with Chesterfield Borough Council

20th October 2010 - Kier and arvato government services have announced a 10-year partnership agreement with Chesterfield Borough Council to deliver a range of financial, customer, information and prop... read more

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229
Views

Wokingham Borough Council wins top public services call centre for email communication with CONTACT

20th October 2010 - Wokingham Direct, Wokingham Borough Council’s front line customer management team has reached the Top Ten for e-mail communications in latest research from the Top 50 Call Ce... read more

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559
Views

Gloucester City Council upgrades comms infrastructure to provide greater flexibility and cut costs

6th October 2010 - Indigo Telecom Group, the specialist telecoms services company, has performed a comprehensive upgrade of Gloucester City Council’s communications infrastructure, providing the... read more

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455
Views

Call for workers across North Lanarkshire

5th October 2010 - Unemployed people across North Lanarkshire are being encouraged to consider a career in several expanding sectors. North Lanarkshire’s Working, the North Lanarkshire Council-... read more

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735
Views

Southend-on-Sea Council to develop an online 'contact point of choice' and deliver ROI with Jadu

1st October 2010 - Southend-on-Sea Borough Council has recently selected Jadu and its transactional web platform, to produce an interactive and functional website as part of its ‘Delivering... read more

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456
Views

New Council website promises major savings and better service

The City of Edinburgh Council is to make major savings following the launch of its new website. Scheduled to go live on 15 September, the site at www.edinburgh.gov.uk will also provide much easier way... read more

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154
Views

Vale Council contact centre to provide emergency service for Cardiff Airport

Vale Council contact centre to provide emergency service for Cardiff Airport  20th July 2010 - The Vale of Glamorgan Council has launched a ground breaking emergency contact centre service for... read more

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167
Views

St John Ambulance Lancashire selects SMS solution from TMC to recruit volunteers in emergencies

St John Ambulance Lancashire selects SMS solution from TMC to recruit volunteers in emergencies  8th June 2010 - St John Ambulance, the nation's leading first aid charity, has selected an ... read more

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235
Views

Renfrewshire Council scoops top award at Lagan Innovation Awards

Renfrewshire Council scoops top award at Lagan Innovation Awards  2 June 2010 - Renfrewshire Council has been recognised for its effective use of Lagan software in streamlining the allocation ... read more

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178
Views

Altitude Software powers Conservative Party to record gains at UK General Election

Altitude Software powers Conservative Party to record gains at UK General Election  27th May 2010 - In the May 2010 General Election, the Conservative Party achieved record gains in the number... read more

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