Quality Monitoring
Articles 1 to 15 of 28
ASC to exhibit new VoIP recording and quality monitoring solutions at UC Expo, London
10th March 2010 - ASC a leading global provider of innovative solutions to record, analyze and evaluate communications announced it will demonstrate its new VoIP recording solution, EVOip 10.0 toget ...
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Date - 10/03/2010
Category - Quality Monitoring
ASC to introduce new quality monitoring solution, INSPIRATIONpro 10.0, at Call Center World
9th February 2010 - ASC a leading global provider of innovative solutions to record, analyze and evaluate communications announced it will demonstrate its new quality monitoring solution, INSP ...
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Date - 09/02/2010
Category - Quality Monitoring
France: Bouygues Telecom deploying quality monitoring software from Verint Witness Actionable Solutions for nationwide network of contact centres
11th January 2010 - Verint® Systems Inc. announced that Bouygues Telecom - the French telecommunications operator - is implementing th ...
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Date - 11/01/2010
Category - Quality Monitoring
Novo Technologies joins Cisco Developer Network Program and announces first quality monitoring solution deployment with a large Cisco-based contact centre
9th December 2009 - As a new participant in the Cisco Developer Network Program, Novo Technologies is proud to announce that a le ...
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Date - 09/12/2009
Category - Quality Monitoring
ASC to introduce new QM software at Call Centre Expo in Birmingham, UK
ASC a leading global provider of innovative solutions to record, analyze and evaluate communications, today announced it will introduce INSPIRATIONpro 9.0 at Call Centre Expo 2009 in Birmingham, England, on Septe ...
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Date - 01/09/2009
Category - Quality Monitoring
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BSH Home Appliances in UK achieves immediate improvement with ASC's quality monitoring solution
ASC a leading global provider of innovative solutions to record, analyze and evaluate communications, installed its quality monitoring solution INSPIRATIONpro with its VoIP recording softw ...
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Date - 16/07/2009
Category - Quality Monitoring

Infinity QA launched as a 'Pay-As-You-Go' service
Infinity CCS have launched a 'Pay-As-You-Go' model for their proven quality management application Infinity QA, starting from £19* per agent, per month.
First introduced in the market in 2008, Infinity QA has be ...
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Date - 18/06/2009
Category - Quality Monitoring

UK: Yorkshire Water customer services arm deploys Impact 360 Quality Monitoring Software from Verint Witness Actionable Solutions
Verint Systems Inc announced that Loop Customer Management Ltd - the sister company and customer service arm of Yorkshire Water - has deployed the next-genera ...
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Date - 21/05/2009
Category - Quality Monitoring

UK: Autoglass to implement Verint Witness Actionable Solutions' Impact 360 quality monitoring software in competitive replacement
Verint® Systems Inc announced that Autoglass® - the UK's leading vehicle glass repair and replacement company - will deploy the next-generati ...
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Date - 12/03/2009
Category - Quality Monitoring
Calabrio announces Calabrio Compliance Recording and Quality Management Version 2.7
Calabrio, Inc, a leading provider of workforce optimization and unified desktop software for IP-based contact centers, announced a new version of Calabrio Compliance Recording and Quality Managemen ...
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Date - 04/03/2009
Category - Quality Monitoring
Calabrio announces new compliance recording bundle, expanded options for recording on thin clients, and PCI compliance
Calabrio Inc, a leading provider of workforce optimization and unified desktop software for IP-based contact centers announced a new Calabrio Compliance Recording and Qu ...
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Date - 02/10/2008
Category - Quality Monitoring
CallCopy unveils new cc: discover features at Annual Call Center Exhibition
CallCopy, Inc., a leading provider of call recording and quality monitoring software introduced the latest updates to its suite of call center solutions at the Annual Call Center Exhibition (ACCE) in Phoenix, Ari ...
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Date - 17/09/2008
Category - Quality Monitoring
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Australia: ASC's E-Coaching solution improves customer support from Gizmo, Australia
ASC a leading global provider of innovative solutions to record, analyze and evaluate communications, installed its integrated recording and quality monitoring solution, INSPIRATIONcompact, at Giz ...
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Date - 11/08/2008
Category - Quality Monitoring
ASC to demonstrate new quality monitoring solution at Call Centre Expo, Birmingham
ASC a leading global provider of innovative solutions to record, analyze and evaluate communications announced it will demonstrate its new quality monitoring solution, INSPIRATIONpro, version 8.1, at Ca ...
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Date - 04/08/2008
Category - Quality Monitoring
ASC and Integrity Voiced jointly invite for South African roadshow
ASC a leading global provider of innovative solutions to record, analyze and evaluate communications, and Integrity Voiced, its partner firm in South Africa announced, they will jointly present and demonstrate AS ...
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Date - 18/07/2008
Category - Quality Monitoring