Relationship Managem't

Egypt: Telecom Egypt implements Convergys relationship management solutions to support customer Satisfaction and profitable growth

Egypt: Telecom Egypt implements Convergys relationship management solutions to support customer Satisfaction and profitable growth  25th February 2010 - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced that it has completed the implementation of ... read more

Date - 25/02/2010
Category - Relationship Managem't

Convergys expands hosted solution offerings internationally for contact centres and service providers

Convergys expands hosted solution offerings internationally for contact centres and service providers  4th December 2009 - Convergys Corporation, a global leader in relationship management announced global availability of hosted solution offerings for enterprise contact centers and co ... read more

Date - 04/12/2009
Category - Relationship Managem't

Convergys renews relationship management contract with top 10 telecommunications company

Convergys renews relationship management contract with top 10 telecommunications company  3rd November 2009 - Convergys Corporation, a global leader in relationship management announced it has won a contract renewal and expansion to provide tier one technical support for a Fortune Top ... read more

Date - 03/11/2009
Category - Relationship Managem't

USA: Convergys renews relationship management contract with Top 10 telecommunications company to provide advanced technical support

USA: Convergys renews relationship management contract with Top 10 telecommunications company to provide advanced technical support  29th October 2009 - Convergys Corporation, a global leader in relationship management announced it has won a contract renewal and expansion to prov ... read more

Date - 29/10/2009
Category - Relationship Managem't

USA: Convergys relationship management solutions chosen by leading food and drug company to improve customer service experience

USA: Convergys relationship management solutions chosen by leading food and drug company to improve customer service experience  20th October 2009 - Convergys Corporation, a global leader in relationship management announced that one of Fortune's Top 10 food and drug companies with ... read more

Date - 20/10/2009
Category - Relationship Managem't

USA: Leading telecommunications company renews relationship management contract with Convergys to reduce costs and improve customer experience

USA: Leading telecommunications company renews relationship management contract with Convergys to reduce costs and improve customer experience  8th October 2009 - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today it has won a contract renewal ... read more

Date - 08/10/2009
Category - Relationship Managem't

USA: Utah 511 uses Convergys relationship management solution to help millions of travellers' access real-time travel information and assistance

USA: Utah 511 uses Convergys relationship management solution to help millions of travellers' access real-time travel information and assistance  6th October 2009 - Convergys Corporation, a global leader in relationship management, announced that Utah's Department of Transportat ... read more

Date - 06/10/2009
Category - Relationship Managem't

USA: Duke Energy selects Convergys to support Smart Grid initiative with precedent-setting smart customer information system

USA: Duke Energy selects Convergys to support Smart Grid initiative with precedent-setting smart customer information system  Duke Energy, the third largest electric power holding company in the United States, and Convergys Corporation, a global leader in relationship management announced ... read more

Date - 16/09/2009
Category - Relationship Managem't

USA: Convergys announces contract with Sterling Home Retention

USA: Convergys announces contract with Sterling Home Retention  Convergys Corporation a global leader in relationship management, announced that Sterling Home Retention Services, the leading provider of loss mitigation services for the financial services industry, has signed a contract fo ... read more

Date - 10/08/2009
Category - Relationship Managem't

USA: Convergys renews contract with US Postal Service for customer service support

USA: Convergys renews contract with US Postal Service for customer service support  July 8th 2009 - Convergys Corporation, a global leader in relationship management, announces a contract renewal with the United States Postal Service.  Since 2003, Convergys has provided the Postal ... read more

Date - 08/07/2009
Category - Relationship Managem't

USA: DIRECTV extends partnership with Convergys to provide relationship management services

USA: DIRECTV extends partnership with Convergys to provide relationship management services  Convergys the major provider of relationship management services to DIRECTV will continue to deliver and enhance these services for DIRECTV's more than 18 million customers under a new two-yea ... read more

Date - 03/06/2009
Category - Relationship Managem't

USA: Starbucks renews relationship management contract with Convergys to enhance customer experience and accelerate business performance

USA: Starbucks renews relationship management contract with Convergys to enhance customer experience and accelerate business performance  Convergys Corporation, a global leader in relationship management announced that Starbucks, the premier roaster and retailer of specialty coffee in the ... read more

Date - 13/05/2009
Category - Relationship Managem't

USA: Convergys relationship management solution enables Fortune 100 company to drive superior customer experience

USA: Convergys relationship management solution enables Fortune 100 company to drive superior customer experience  Convergys Corporation a global leader in relationship management, announced that a leading Fortune 100 company has expanded its existing relationship management contract with ... read more

Date - 08/05/2009
Category - Relationship Managem't

USA: Convergys renews customer-care contract

USA: Convergys renews customer-care contract  Convergys Corporation a global leader in relationship management announced it has won a contract renewal to provide comprehensive, end-to-end customer care for the credit card customers of a global Fortune Top 10 financial services company wit ... read more

Date - 20/04/2009
Category - Relationship Managem't

USA: Hyundai Motor America renews relationship management solutions contract with Convergys to raise the bar on customer experience

USA: Hyundai Motor America renews relationship management solutions contract with Convergys to raise the bar on customer experience  Convergys Corporation a global leader in relationship management announced that Hyundai Motor America has signed a three-year contract renewal for Convergy ... read more

Date - 19/03/2009
Category - Relationship Managem't