AMC Technology Welcomes VOX Network Solutions to Their New Reseller Partner Program

24th July 2013 - AMC Technology, L.L.C., a global leader in multi-channel contact center integration software , is pleased to welcome VOX Network Solutions to their new partner reseller program as a Standard Reseller Partner. Launched last month, the AMC Reseller Partner Program is a profit-sharing initiative for businesses to resell AMC full Contact Canvas Product Suite. By joining the program resellers are given the chance to set themselves apart in their industry by broadening their product portfolio and increasing their revenue.

Click here to join the UK Contact Centre Forum – the No.1 membership organisation for UK customer management professionals. Subscribe to our free weekly Newsletter.

Members of the AMC Partner Program can now resell the AMC Contact Canvas™ product suite, which is a pre-built, certified software product suite that integrates CRM applications with CTI communication platforms for users across the enterprise. AMC’s Contact Canvas product provides integration into leading CRM applications including Salesforce, SAP, Microsoft Dynamics, Oracle Siebel, Oracle PeopleSoft, and RightNow as well as Computer Telephony Integration (CTI) including Aspect, Avaya, SAP BCM, and Cisco. AMC’s Contact Canvas products are licensed both perpetually and subscription based.

The AMC Reseller Program also includes sales and technical training to help educate partners on AMC’s solutions, allowing them to effectively communicate the overall solutions value and maximize their sales opportunities. AMC will assist partners in building out their sales practice, with access to online product demo recordings as well as product collateral and data sheets.

“AMC is excited to welcome VOX to our Partner Program,” stated Larry Smothers, Sr. Director, Business Development for AMC. “VOX brings significant Avaya contact center integration experience to our partnership. This partnership provides to the contact center marketplace a combination of technical excellence and the required business savvy that clients demand in their Call Center integration providers.”

"VOX welcomes the opportunity to partner with AMC," says Scott Landis, VOX President and CEO. “The partnership compliments VOX’s overall strategy to insure our customers see their businesses experience greater customer satisfaction, optimized workflows, incremental financial gains and a defined technology ROI roadmap. We have been impressed with the comprehensive product suite and professional services that AMC delivers in support of this strategy.”

About VOX Network Solutions

VOX Network Solutions is a leading provider of converged voice, data, and contact center solutions to corporate enterprises. The company’s extensive knowledge and expertise uniquely positions VOX as a leading provider of advanced communication networks to businesses across a wide range of industries.

Through comprehensive services, VOX specializes in helping companies plan and implement innovative information technologies that accelerate business growth while protecting the bottom line. The company’s award-winning vPOP™ program offers a systematic methodology to measure and improve business operations, capture new financial upsides, as well as, achieve greater customer satisfaction.

About AMC Technology

AMC Technology, LLC, is a global industry leader in contact center and CRM integration with nearly 20 years of experience. AMC powers contact centers for customers around the globe through certified products and unparalleled expertise. AMC Contact CanvasTM product suite allows customers to integrate business applications and communications across the enterprise, from call center agents to knowledge workers and mobile staff. For more information, visit http://www.amctechnology.com

Category: Reseller Agreements

Rate:
 
Added By: Sam Heggie-Collins on 24th Jul 2013 - 12:07
Number of Views: 367