Speech Analytics

Nexidia announces release of Enterprise Speech Intelligence (ESI) 7.0

Nexidia announces release of Enterprise Speech Intelligence (ESI) 7.0  Nexidia, the market-leading provider of audio search and speech analytics solutions announced the release of Nexidia Enterprise Speech Intelligence (ESI) 7.0, the next-generation version of its highly-acclaimed spee ... read more

Date - 20/08/2008
Category - Speech Analytics

Industry market leaders select UTOPY SpeechMiner for speech analytics

Industry market leaders select UTOPY SpeechMiner for speech analytics  UTOPY Inc, the leading provider of Customer Intelligence and Performance Optimization solutions powered by Speech Analytics underscores its continued growth and success in the marketplace with significant new custom ... read more

Date - 14/08/2008
Category - Speech Analytics

Nexidia selected for membership in Avaya DevConnect program

Nexidia selected for membership in Avaya DevConnect program  Nexidia, the market-leading provider of audio search and speech analytics solutions announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for me ... read more

Date - 05/08/2008
Category - Speech Analytics

USA: Nexidia propels Blue Cross NEPA's contact centres to new heights

USA: Nexidia propels Blue Cross NEPA's contact centres to new heights  Nexidia, the market-leading provider of audio search and speech analytics solutions announced that Blue Cross of Northeastern Pennsylvania (BCNEPA) selected Nexidia's award-winning speech analytics solution ... read more

Date - 29/07/2008
Category - Speech Analytics

Verizon Business makes it easy for large businesses to customise speech applications on its hosted speech platform

Verizon Business makes it easy for large businesses to customise speech applications on its hosted speech platform  Enterprises can now better customize and control the speech services used to interact with their customers while still enjoying the reliability and cost benefits of a ful ... read more

Date - 11/07/2008
Category - Speech Analytics

CallMiner appoints Susan Almeida vice president of global services

CallMiner appoints Susan Almeida vice president of global services CallMiner, the industry leader in advanced speech analytics announced the appointment of Susan Almeida as Vice President of Global Services, effective immediately. Almeida will be located in the Fort Myers, Florida corporate ... read more

Date - 09/05/2008
Category - Speech Analytics

CallMiner releases new version of its speech analytics solution

CallMiner releases new version of its speech analytics solution CallMiner, the leader in advanced speech analytics announced the release of its latest version of CallMiner Eureka. The latest version provides users with a multitude of new features and functionality, with the primary focus of ... read more

Date - 30/04/2008
Category - Speech Analytics