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Bournemouth & West Hampshire Water responds to customer demand and peak business trends with self-configured speech recognition from Fluency Voice
Bournemouth & West Hampshire Water responds to customer demand and peak business trends with self-configured speech recognition from Fluency Voice London, UK - October 1st , 2007 - Fluency Voice Technology, the packaged speech recognition company, today announced that Bournemouth & ... read moreDate - 02/10/2007
Category - Speech Automation
Turkey: Nuance powers Pegasus Airlines' voice portal in Turkey
Turkey: Nuance powers Pegasus Airlines' voice portal in Turkey Nuance Communications, Inc. (Nasdaq: NUAN), a leading provider of speech and imaging solutions, has today announced that its advanced speech recognition and text-to-speech technology is being used in a Customer Information P ... read moreDate - 27/09/2007
Category - Speech Automation
Norway: Telenor finds its way with Nuance call steering
Norway: Telenor finds its way with Nuance call steering Burlington, Mass - Nuance Communications, Inc. (NASDAQ: NUAN), a leading provider of speech and imaging solutions, today announced that it has provided Telenor, Norway's largest telecommunications company, with customer car ... read moreDate - 20/09/2007
Category - Speech Automation
The ID you can't leave home without; Fluency speaks out on voice biometrics
The ID you can't leave home without; Fluency speaks out on voice biometrics - This is the time to embark on the next step in your organisation's multi-channel fight against cyber crime, explains Fluency's Dr Jacob Abboud Fluency Voice Technology, (www.fluencyvoice.com) ... read moreDate - 19/09/2007
Category - Speech Automation
Genesys joins with Nuance at Call Centre Expo to preview independent Speech Community
Genesys joins with Nuance at Call Centre Expo to preview independent Speech Community Genesys Telecommunications Laboratories, an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), has announced it will co-host a preview of the up-coming Speech Community project, at this year&# ... read moreDate - 12/09/2007
Category - Speech Automation
Nexidia offers accelerated speech analytics success with addition of QuickStart Solution Suite
Nexidia offers accelerated speech analytics success with addition of QuickStart Solution Suite Nexidia, the market-leading provider of solutions for speech analytics and rich media search, today announced the availability of the Nexidia QuickStart Solution suite. The QuickStart Soluti ... read moreDate - 05/09/2007
Category - Speech Automation
USA: Nuance and ClickFox help customer service organisations understand and optimise self-service performance
USA: Nuance and ClickFox help customer service organisations understand and optimise self-service performance Burlington & Atlanta - Nuance Communications, Inc. (NASDAQ: NUAN), a leading supplier of speech and imaging solutions, and ClickFox, the pioneer in Customer Behavior Int ... read moreDate - 05/09/2007
Category - Speech Automation
Nexidia recognised as market leader in speech analytics
Nexidia recognised as market leader in speech analytics Atlanta - Nexidia today announced that it has been selected as the winner of the 2007 Speech Technology Magazine Market Leader Award for speech analytics. The awards presentation took place August 22 at the 13th Annual SpeechTE ... read moreDate - 28/08/2007
Category - Speech Automation
Jordan: Fastlink deploys Nuance Speech Solutions to create Middle East's first Arabic call steering deployment
Jordan: Fastlink deploys Nuance Speech Solutions to create Middle East's first Arabic call steering deployment Burlington, Mass - Nuance Communications, Inc, (NASDAQ: NUAN) and Globitel, leader for converged telecom solutions, today announced that they have provided Fastlink, th ... read moreDate - 23/08/2007
Category - Speech Automation
Voxify empowers the contact centre with its call steering self-service speech application
Voxify empowers the contact centre with its call steering self-service speech application Alameda, CA - VoxifyŽ, the company that enables contact centers to offer self-service for customer phone calls, announced today that it is empowering contact centers to make changes to Voxify speech appli ... read moreDate - 22/08/2007
Category - Speech Automation
Voice Biometrics gains traction as most accurate and convenient technology to secure customer privacy
Voice Biometrics gains traction as most accurate and convenient technology to secure customer privacy
New York - This week at SpeechTEK, the voice solutions showcase, PerSay, the leader in voice biometrics, will demonstrate how its VocalPassword technology powers Bell's Voice ... read moreDate - 21/08/2007
Category - Speech Automation
Envox Worldwide and Telisma partner to deliver speech-enabled voice solutions
Envox Worldwide and Telisma partner to deliver speech-enabled voice solutions Westborough, U.S.A. - Envox Worldwide, a global provider of IP-based voice solutions, today announced that it has partnered with telisma, a network speech recognition technology solutions provider. Together t ... read moreDate - 21/08/2007
Category - Speech Automation
Tech savvy Brits embrace self service but queuing is not dead yet
Tech savvy Brits embrace self service but queuing is not dead yet UK adults are embracing self service in the call centre when querying services and buying products, according to new research conducted for Vicorp, an advanced voice solutions provider. Over half of UK adults are wil ... read moreDate - 21/08/2007
Category - Speech Automation
West Interactive partners with Holly Connects to expand leading IVR and speech solutions capability
West Interactive partners with Holly Connects to expand leading IVR and speech solutions capability Omaha, Neb. and Sydney, Australia - West Interactive, a leading provider of automated customer contact solutions, today announced it will install the Holly Connects Voice Platform a ... read moreDate - 20/08/2007
Category - Speech Automation
Voxeo announces major network expansion and record growth
Voxeo announces major network expansion and record growth
New York, NY - Today at the SpeechTEK 2007 conference, Voxeo Corporation, a leading global provider of premise and hosted Interactive Voice Response (IVR) systems, announced the successful deployment of sig ... read moreDate - 20/08/2007
Category - Speech Automation