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News Tag Results for "Australia"
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26 Aug
2010
721
Views
Australia: Convergys completes billing systems upgrade for Vodafone Wholesale Business
Convergys Corporation (NYSE: CVG), a global leader in relationship management, has completed a project to implement Convergys’ Rating and Billing Manager and Active Mediation Smart Apps, both pa...
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Tags:
Australia
,
Call Centre Solutions
,
Outsourcers
19 Aug
2010
608
Views
Australia: Medibank Health Solutions selects Interactive Intelligence for contact centre automation
19th August 2010 - Medibank Health Solutions – Telephone & Online Services has announced that it will deploy the Interactive Intelligence all-in-one IP communications software suite, Custome...
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Tags:
Australia
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Call Centre Solutions
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Who's buying what?
01 Sep
2010
611
Views
Australia: vividwireless deploys RightNow to support ‘highest standards of customer service’
1st September 2010 - RightNow announced that 4G wireless Internet network, vividwireless a Seven Group Holdings Limited company, has deployed RightNow CX to help support its brand promise of the highe...
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Tags:
Australia
,
CRM
,
Customer Experience
,
Who's buying what?
18 Aug
2010
583
Views
Avaya strengthens team with four new sales appointments in Australia
18th August 2010 - Growth-focused appointments In line with Avaya’s commitment of doubling business in the next 2-3 years across APAC. Michael Stein appointed Northern Region Sales Director Si...
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Tags:
Appointments
,
Australia
30 Sep
2010
620
Views
Merced Systems and OpenSymmetry Australia launch strategic partnership in Asia-Pacific
30th September 2010 - Merced Systems, Inc., the leader in sales and service performance management software, and OpenSymmetry, a worldwide leader in designing, implementing, integrating and communicat...
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Tags:
Australia
,
Call Centre Solutions
,
Partnerships
09 Sep
2010
607
Views
Philippines: Salmat launches new strategic operation in Manila
9th September 2010 - Top Australian customer communications company, Salmat, has officially launched its new state of the art facility in Manila in the Philippines. The new facility hosts Sa...
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Tags:
Australia
,
Outsourcers
,
Philippines
12 Aug
2010
633
Views
ShoreTel appoints GlobalConnect as reseller for expansion in Australian unified communications marke
12th August 2010 - ShoreTel® the leading provider of brilliantly simple IP phone systems with fully integrated Unified Communications (UC) announced it has signed a reseller partnership with leadi...
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Australia
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