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Latest News
Why working from home might not be for right for everyone
17th May 2013
17th May 2013 - Today is National Work From Home day in the UK. Working from home is a growing trend...
“CALL CENTRE MENU ENTHUSIAST” LAUNCHES CAMPAIGN TO SAVE CONSUMERS TIME
17th May 2013
17th May 2013 - A self-confessed ‘call centre menu enthusiast’ has quit his job as an IT...
Verint Extends Voice of the Customer Analytics with Mobile functionality
16th May 2013
May 16, 2013 — Verint® Systems announced that it has extended its Voice of the Customer (V...
Noble Systems Adds Flexibility to Customer Contact Programs with Web Services
16th May 2013
May 16, 2013: Noble Systems, a global leader in unified contact centre technology solutions, announc...
Allied Irish Bank Branches out with Moxie Software
16th May 2013
May 16, 2013 – Moxie Software, Inc., the leading provider of customer-centric enterprise socia...
Proximity Plays a Blinder with Avaya Aura® UC and Contact Centre Capabilities
16th May 2013
16 May 2013 - Proximity Communications plc, a fast growth unified communications and managed service...
RACT Selects Workforce Management Technology from Noble Systems
16th May 2013
16 May, 2013: Noble Systems Corporation, a global leader in unified contact centre technology soluti...
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