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Red Box Recorders successfully completes interoperability testing with Mitel MiVoice Business
17th Apr 2014
17th April 2014 - PRESS RELEASE: Red Box Recorders, a leading voice and data recording provider...
Managed Care Health Plan select Verint Workforce Management Solution for Contact Centre Operations
17th Apr 2014
17th April 2014 - PRESS RELEASE: Verint® Systems Inc. announced that a managed care health plan ...
Convergys to open new contact centre with EE in Northern Ireland to create 300 jobs locally
17th Apr 2014
17th April 2014 - PRESS RELEASE: Convergys Corporation, a global leader in customer management, toda...
Genesys Acquires Solariat To Transform Customer Experience With Actionable Social Media Analytics
19th Mar 2014
March 19th, 2014 — Genesys, a leading provider of customer experience and contact center solut...
Aspect Software launch Aspect Proactive Engagement Suite
19th Mar 2014
19th March 2014 - Aspect Software, a leading provider of fully-integrated customer interaction manag...
Interactive Intelligence Unveils Global Alliance Program
19th Mar 2014
March 19th, 2014 -- Interactive Intelligence Group Inc., a global provider of software and services ...
Noble Systems Announces Noble® for Sales Cloud on the World's Leading Business Apps Marketplace
19th Mar 2014
19th March 2014: Noble Systems, announces the launch of Noble® for Sales Cloud on the world&rsqu...

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