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News Tag Results for "Corporate News"

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495
Views

Altitude launches "Love the Beep" campaign for automatic answer machine identification

17th September 2010 - Altitude Software, a leading independent contact centre solutions vendor announced it is launching a campaign asking the contact centre industry to join forces in campaigning for... read more

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403
Views

Breakthrough in billing of simultaneous events earns new patent for Convergys

27th August 2010 - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced that it has received a new patent from the United States Patent and Trademark Office (USPTO)... read more

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309
Views

CallCopy named top contact centre software provider in Inc. 5000 List

27th August 2010 - CallCopy, a leading provider of call recording and contact center solutions, has been ranked number 508 on the Inc. 5000 – Inc. magazine’s exclusive ranking of the natio... read more

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326
Views

Confirmit attributes 85% new business revenue growth to rise of customer-centric strategies

17th August 2010 - Confirmit, the largest global software vendor for Customer Feedback, Employee Feedback and Market Research announces its 2010 second quarter results. Double-digit revenue growth con... read more

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574
Views

Councils reveal unusual customer service calls

20th August 2010 - Trying to register the death of a person who is not yet dead, asking where pest control officers buy their rifles and seeking an explanation of the plot of an 18th century play are ... read more

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293
Views

Envision earns "Hot Vendor" rating from Ventana Research

2nd September 2010 - Envision, a leading global provider of workforce optimization (WFO) solutions and creator of Click2Coach®, the industry standard for contact center coaching and team performan... read more

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548
Views

Glasgow East Rugby kids attend Warriors Summer Camp

12th August 2010 - Glasgow based customer contact management centre RESPONSE has recently renewed its sponsorship with the Warriors for a further two years and has taken the opportunity to send 13 Gla... read more

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315
Views

Interactive Intelligence opens on-site health care clinic

15th September 2010 - Interactive Intelligence a global provider of unified IP business communications solutions, has opened an on-site health care clinic to increase employee focus on wellness and pr... read more

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283
Views

Jacada brings together industry best for first ever discussion series

10th August 2010 - Jacada Ltd. a leading provider of customer experience management and process optimization solutions for customer service operations proudly presents “Customer Service 2.0: Acc... read more

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484
Views

Millions fail to get through to local GP’s

7th September 2010 - Every month in the UK, 20 million patient calls to local GP surgeries using normal landlines result in an engaged tone. This startling research was submitted to the Department of ... read more

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462
Views

Nexidia addresses speech analytics in new book "Advances in Speech Recognition"

1st October 2010 - Nexidia, the market-leading provider of audio search and speech analytics solutions announced its participation with a chapter in the new book, edited by Dr. Amy Neustein, &quo... read more

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327
Views

PanTerra Networks named to prestigious 2010 Inc. 500 List

25th August 2010 - PanTerra Networks the leading provider of cloud-based Unified Communications Solutions for small and mid-sized enterprises, announced today it earned a position of 469 on the 2010 I... read more

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781
Views

Parcelforce Worldwide transforms customer service with new initiatives

10th August 2010 - Parcelforce Worldwide  has  completed  a  series  of new initiatives, from reduced  automated  call handling to the development of a timed ta... read more

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342
Views

PathSolutions becomes an Avtex Network Infrastructure partner

2nd September 2010 - PathSolutions, a network and VoIP performance management solution provider, announced that it is an authorized Avtex Network Infrastructure partner. Avtex, a Minnesota-based and n... read more

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389
Views

ProtoCall One sponsorship helps Birkdale School enjoy New Zealand rugby tour success

1st October 2010 - ProtoCall One, the leading contact centre consultancy and systems integrator, saw its team shirt sponsorship with Birkdale School in Sheffield go global as the school’s u... read more

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