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News Tag Results for "Germany"
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23 Sep
2010
556
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Germany: Leading telemarketing organisation reduces costs using Verint's Speech Analytics software
23rd September 2010 - Verint® Systems Inc announced that defacto.call center & dialog, a leading provider of telemarketing and call centre services, is using its Impact 360® Speech Analyti...
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08 Sep
2010
1175
Views
Pegasystems survey finds consumers looking for more personalised service from insurance providers
8th September 2010 - Consumers are likely to show much greater loyalty to those insurance providers who demonstrate that they know who they are and can refer to all aspects of the client’s histo...
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Germany
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Market Research
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UK
29 Sep
2010
1208
Views
UK/Germany: Pegasystems survey finds insurance companies lack supporting technologies
29th September 2010 - Under pressure from a demanding customer base more willing than ever to shop around, insurance companies are increasing their focus on developing customer retention strategies.&n...
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