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News Tag Results for "Speech Analytics "

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24 Aug
2010
388
Views

CSI partners with Aurix to integrate speech analytics technologies with quality monitoring solution

24th August 2010 - After three years of intensive research, East Hartford, CT-based Coordinated Systems, Inc.’s Virtual Observer, a leading call recording and quality monitoring solution, has se... read more

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23 Sep
2010
556
Views

Germany: Leading telemarketing organisation reduces costs using Verint's Speech Analytics software

23rd September 2010 - Verint® Systems Inc announced that defacto.call center & dialog, a leading provider of telemarketing and call centre services, is using its Impact 360® Speech Analyti... read more

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01 Oct
2010
462
Views

Nexidia addresses speech analytics in new book "Advances in Speech Recognition"

1st October 2010 - Nexidia, the market-leading provider of audio search and speech analytics solutions announced its participation with a chapter in the new book, edited by Dr. Amy Neustein, &quo... read more

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03 Sep
2010
276
Views

Nexidia announces release of Nexidia AudioFinder 3.0

3rd September 2010 - Nexidia, the market-leading provider of audio search and speech analytics solutions announced the release of Nexidia AudioFinder 3.0, the stand-alone application that provides ful... read more

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24 Aug
2010
257
Views

Nexidia awarded 10th U.S. Patent for Original Research in Audio Search

24th August 2010 - Nexidia, the market-leading provider of audio search and speech analytics solutions announced its 10th United States Patent Award for original research, reinforcing its position as ... read more

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26 Aug
2010
397
Views

North America: Page One Ventures selects Nexidia to enhance customer service operations

26th August 2010 - Nexidia, the market-leading provider of audio search and speech analytics solutions announced that Page One Ventures, a North American leader in management and technology solutions ... read more

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23 Sep
2010
1022
Views

UK: Apex Credit Management achieves major savings utilising Noble Systems’ speech analytics solution

23rd September 2010 - Noble Systems, a global leader in innovative contact centre technology solutions, and Apex Credit Management, one of the UK’s leading, ethical debt management companies, ha... read more

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15 Sep
2011
236
Views

UTOPY launches SpeechMiner® SaaS Express, the fast-track to business value from speech analytics

15th September 2011 - UTOPY, the leading provider of Voice of the Customer and Performance Optimization solutions powered by Speech Analytics, today unveiled the first completely Software-as-a-Service... read more

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