Unified Desktop

Jacada announces major upgrade to Jacada WorkSpace Unified Desktop Suite

Jacada announces major upgrade to Jacada WorkSpace Unified Desktop Suite  17th February 2010 - Jacada Ltd a leading provider of customer experience management and process optimization solutions for customer service operations announced the general availability of a major new release o ... read more

Date - 17/02/2010
Category - Unified Desktop

USA: Central Hudson brings new customer service desktop online, leverages Jacada customer experience solutions

USA: Central Hudson brings new customer service desktop online, leverages Jacada customer experience solutions  12th January 2010 - Jacada Ltd. a leading provider of customer experience management and process optimization solutions for customer service operations, and Central Hudson Gas ... read more

Date - 12/01/2010
Category - Unified Desktop

Top 5 'No-Brainer' Technology Investments for 2010 - Unified Desktop

Top 5 'No-Brainer' Technology Investments for 2010 - Unified Desktop  7th December 2009 Unified desktop: how to achieve exceptional customer service and reduce costs Guy Tweedale, Senior Vice President EMEA Operations, Jacada Consumers now have ... read more

Date - 07/12/2009
Category - Unified Desktop

USA: Jacada signs material agreement with large public gas and electric utility provider

USA: Jacada signs material agreement with large public gas and electric utility provider  15th October 2009 - Jacada Ltd a leading provider of customer experience management and process optimization solutions for customer service operations announced that it has signed a material agre ... read more

Date - 15/10/2009
Category - Unified Desktop

UK: Jacada signs three material services agreements with large telecommunications provider

UK: Jacada signs three material services agreements with large telecommunications provider  July 8th 2009 - Jacada Ltd, a leading provider of unified desktop and process optimization solutions for customer service operations announced that it has expanded its relationship with an existi ... read more

Date - 08/07/2009
Category - Unified Desktop

Cincom Synchrony latest release announced at IBM Innovation Center in Chicago

Cincom Synchrony latest release announced at IBM Innovation Center in Chicago  Cincom Systems announces the latest release of Cincom Synchrony, its award-winning unified agent desktop solution. Synchrony 7.4 includes support for the IBM WebSphere Application Server Platform, allowing orga ... read more

Date - 01/07/2009
Category - Unified Desktop

Altitude Software launches Unified Desktop solution

Altitude Software launches Unified Desktop solution  Altitude Software, the independent global contact center solutions vendor, is announcing today the general availability of its enhanced Altitude Unified Desktop solution, providing contact center agents with all the relevant media contr ... read more

Date - 30/04/2009
Category - Unified Desktop

Jacada signs Material Enterprise License Agreement with Telefónica O2 UK

Jacada signs Material Enterprise License Agreement with Telefónica O2 UK  Jacada Ltd a leading provider of unified desktop and process optimization solutions for customer service operations announced that it has expanded its relationship with Telefónica O2 UK by signing a ma ... read more

Date - 19/12/2008
Category - Unified Desktop

Germany: Jacada signs material contract with Kabel Deutschland GmbH

Germany: Jacada signs material contract with Kabel Deutschland GmbH  Jacada Ltd, a leading provider of unified desktop and process optimization solutions for customer service operations announced that it has signed a material agreement with a new customer, Kabel Deutschland GmbH. Revenue ... read more

Date - 25/09/2008
Category - Unified Desktop

Jacada announces general availability of Jacada WorkSpace 5.0

Jacada announces general availability of Jacada WorkSpace 5.0  Jacada Ltd a leading provider of unified desktop and process optimization solutions for customer service operations announced the general availability of Jacada® WorkSpace 5.0. An award-winning unified desktop solution, Ja ... read more

Date - 23/09/2008
Category - Unified Desktop

USA: Jacada signs material contract with new telecommunications customer in North America

USA: Jacada signs material contract with new telecommunications customer in North America  Jacada Ltd a leading provider of unified desktop and process optimization solutions for customer service operations announced that it has entered into a material agreement with a new customer, a ... read more

Date - 05/08/2008
Category - Unified Desktop

Canada: Phillies cover all bases with Mitel IP Communications

Canada: Phillies cover all bases with Mitel IP Communications  There's still a long way to go in the 2008 baseball season before the Philadelphia Phillies can call themselves World Series Champions, but only weeks into it they can claim to be a leader with their IP communications s ... read more

Date - 24/04/2008
Category - Unified Desktop

eGain and Consilium Software sign strategic partnership to provide solutions for unified customer communications to the Asia Pacific market

eGain and Consilium Software sign strategic partnership to provide solutions for unified customer communications to the Asia Pacific market eGain Communications Corporation provider of the top-rated* multichannel customer service and knowledge management software for in-house or on-demand S ... read more

Date - 21/04/2008
Category - Unified Desktop

Jacada signs material contract with large telecommunications company

Jacada signs material contract with large telecommunications company Jacada Ltd a leading provider of unified desktop and process optimization solutions for customer service operations announced that it has signed a material contract extension with an existing customer, a large telecommuni ... read more

Date - 01/04/2008
Category - Unified Desktop

USA: Pohlad Cos. buys IT firm Avtex

USA: Pohlad Cos. buys IT firm Avtex The Pohlad family of companies has expanded its information technology holdings for the third time in two years with the addition of Avtex Inc a unified communications solution provider based in Minneapolis. The deal closed today. Terms were not disc ... read more

Date - 01/04/2008
Category - Unified Desktop