Go BackJacada signs material contract with large telecommunications company
Jacada Ltd a leading provider of unified desktop and process optimization solutions for customer service operations announced that it has signed a material contract extension with an existing customer, a large telecommunications company based in the United Kingdom.
Under the terms of the agreement, this company, one of the world's leading international mobile telecommunications groups, has strengthened its commitment to Jacada by extending its use of the company's software.
The agreement consists of mostly software revenue, which will be recognized in the first quarter of 2008.
"Telecommunications providers have some of the most complex call center processes and systems of any industry," said Guy Tweedale, senior vice president, European operations for Jacada. "It is always rewarding to see our customers achieve or exceed their stated objectives and financial return on their Jacada investment, and we are always excited to have them continue and extend their partnership."
About Jacada
Jacada is a leading global provider of unified service desktop and process optimization solutions that simplify and automate customer service processes.
By bridging disconnected systems into a single, intelligent workspace, Jacada solutions create greater operational efficiency and increase agent and customer satisfaction. Founded in 1990, Jacada operates globally with offices in Atlanta, Georgia; Herzliya, Israel; London, England; and Munich, Germany.
Jacada can be reached at www.jacada.com.
Date - 01/04/2008
