Unified Desktop

Page 1 of 4

Permanent General Companies implements Jacada Unified Desktop - increases agent productivity by 15%

Oct. 19, 2011 – Within the first year of engaging Jacada Ltd. (Nasdaq: JCDA), a leading provider of customer experience management and process optimization solutions for customer service operati... read more


Jacada signs a material service and solution support agreement with Kabel Deutschland

19th August 2011 - Jacada Ltd. a leading provider of customer service experience and interaction optimization solutions, today announced that is has expanded its relationship with Kabel Deutschland. R... read more


USA: Jacada unified desktop implemented at Permanent General Companies

USA: Jacada unified desktop implemented at Permanent General Companies  17th June 2010 - Jacada Ltd a leading provider of customer experience management and process optimization solutions for ... read more


Jacada announces major upgrade to Jacada WorkSpace Unified Desktop Suite

Jacada announces major upgrade to Jacada WorkSpace Unified Desktop Suite  17th February 2010 - Jacada Ltd a leading provider of customer experience management and process optimization solutions ... read more


USA: Central Hudson brings new customer service desktop online, leverages Jacada customer experience

USA: Central Hudson brings new customer service desktop online, leverages Jacada customer experience solutions  12th January 2010 - Jacada Ltd. a leading provider of customer experience manage... read more


Top 5 'No-Brainer' Technology Investments for 2010 - Unified Desktop

Top 5 'No-Brainer' Technology Investments for 2010 - Unified Desktop  7th December 2009 Unified desktop: how to achieve exceptional customer service and reduce costs Guy Twee... read more


USA: Jacada signs material agreement with large public gas and electric utility provider

USA: Jacada signs material agreement with large public gas and electric utility provider  15th October 2009 - Jacada Ltd a leading provider of customer experience management and process optimi... read more


UK: Jacada signs three material services agreements with large telecommunications provider

UK: Jacada signs three material services agreements with large telecommunications provider  July 8th 2009 - Jacada Ltd, a leading provider of unified desktop and process optimization solutions... read more


Cincom Synchrony latest release announced at IBM Innovation Center in Chicago

Cincom Synchrony latest release announced at IBM Innovation Center in Chicago  Cincom Systems announces the latest release of Cincom Synchrony, its award-winning unified agent desktop solution... read more


Altitude Software launches Unified Desktop solution

Altitude Software launches Unified Desktop solution  Altitude Software, the independent global contact center solutions vendor, is announcing today the general availability of its enhanced Alt... read more