Webinars
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May 15th, 2012 —Jacada Ltd., a leading global provider of customer service solutions designed to improve the customer experience, is hosting a free webinar, "How to Improve Your Customer Se...
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January 9th 2012 - Jacada Ltd. a leading global provider of call centre technology designed to improve the interaction between agents and their customers, is hosting the free webinar, “Contact C...
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Date & Time: Thursday, June 16th 2011 at 1pm - 2pm
Click the secure link below to register! (There is no cost for attending this webinar)
https://directorsclub.webex.com/directorsclub/onsta...
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1st June 2011 - At-Home Agent Management Best Practices and Essential Tools
Thursday, June 30th 1pm GMT
You are invited to learn how Michele Rowan, a 14-year contact centre industry veteran and fo...
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Voice of the Customer....are you listening? Does your business have its fingers in its ears?
Date & Time: Thursday, May 26th 2011 at 1pm - 2pm
Are you listening to what your customers are saying...
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13th January 2011 - Interactive Intelligence a global provider of unified IP business communications solutions, is hosting an industry Web event Thursday, Jan. 27 at 11:30 a.m. EST titled, &ldqu...
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19th October 2010
Complimentary Webinar
Date: Thursday, October 21, 2010
Time: 11am ET / 8am PT
Hosted by Jacada featuring Brent Leary
To Register for this Complimentary Webinar < CLICK&...
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How to improve your customer experience using interactive, multi-channel proactive customer communications
111th March 2010 - Organizations are making a shift from reactive to proactive custo...
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Callfinity, Inc. publishes white paper describing the benefits of call recording
23rd February 2010 - Callfinity announced the release of their new white paper entitled "Call Recording: T...
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Improving customer experience is THE critical initiative for 2010.
23rd February 2010 - If the recent economic turmoil has taught us anything, it's that nothing is more important than ens...
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Learn the value proposition of home-based call centre agents for your business during March 3rd webinar
23rd February 2010 - Learn the benefits of the home-based call center agent model and w...
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Monet Software announces new workforce management webinar series for call centres
16th February 2010 - Monet Software, Inc., a leading provider of cloud-based workforce management software fo...
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Webcast by InVision Software presents best practices for multi-channel workforce management
InVision Software, a leading international provider of contact centre workforce management solution...
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Join industry leaders to Discover & Master Online Customer Service
July 7th 2009
Overview
Webinar: Thursday, July 23rd at 12.30pm
Space is limited. Reserve your free Webinar seat...
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