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USA: GMT announces BB&T achieves significant results through its use of GMT Planet
USA: GMT announces BB&T achieves significant results through its use of GMT Planet GMT Corp, a global industry leader in enterprise workforce management and performance optimization solutions announced significant results from its solution deployment with Winston-Salem, (North Caroli ... read moreDate - 19/11/2008
Category - Workforce Management
InVision Software at CCA Customer Contact Convention 2008
InVision Software at CCA Customer Contact Convention 2008 This year, InVision Software, a world-leading supplier of solutions for enterprise-wide workforce management (WFM), will take part in the annual CCA Customer Contact Convention for the first time. CCA Customer Contact Convention is the ... read moreDate - 17/11/2008
Category - Workforce Management
Australia: GMT selected to manage Melbourne 2008 Homeless World Cup staffing
Australia: GMT selected to manage Melbourne 2008 Homeless World Cup staffing GMT Corp, a global industry leader in enterprise workforce management and performance optimisation solutions announced that the Melbourne 2008 Homeless World Cup has selected GMT Planet® to manage over 1,000 ... read moreDate - 11/11/2008
Category - Workforce Management
NICE leads worldwide workforce optimization solutions market in new report by analyst firm Datamonitor
NICE leads worldwide workforce optimization solutions market in new report by analyst firm Datamonitor NICE Systems Ltd the global provider of advanced solutions that enable organizations to extract Insight from Interactions to drive performance announced that leading industry analyst fi ... read moreDate - 07/11/2008
Category - Workforce Management
PerformanceEdge offers enhanced workforce management capabilities for front- and back-office personnel
PerformanceEdge offers enhanced workforce management capabilities for front- and back-office personnel The PerformanceEdge Group, a dedicated Aspect organization comprised of contact center performance optimization professionals announced that new PerformanceEdge(TM) workforce mana ... read moreDate - 04/11/2008
Category - Workforce Management
Top 5 US bank selects GMT for branch workforce optimization
Top 5 US bank selects GMT for branch workforce optimization GMT Corp, a global industry leader in enterprise workforce management and performance optimization solutions announced that it has been awarded a contract from a top five retail bank in the United States to deploy its award-winn ... read moreDate - 28/10/2008
Category - Workforce Management
GMT to launch new product offering at BAI retail delivery conference
GMT to launch new product offering at BAI retail delivery conference GMT Corp, a global industry leader in enterprise workforce management and performance optimization solutions announced that it will be announcing a new product offering at this year's BAI Retail Delivery Conference ... read moreDate - 28/10/2008
Category - Workforce Management
Teleopti and Visiant Galyleo in partnership to further improve European workforce management
Teleopti and Visiant Galyleo in partnership to further improve European workforce management Teleopti, provider of strategic workforce management and telecom management solutions announced that they will strengthen their presence in Italy by expanding its channel partner agreement with V ... read moreDate - 24/10/2008
Category - Workforce Management
Yorkshire Building Society deploys Workforce Management solution to assess branch improvements
Yorkshire Building Society deploys Workforce Management solution to assess branch improvements Verint Systems Inc announced that Yorkshire Building Society has selected its Impact 360® for Retail Financial Services from Verint® Witness Actionable Solutions, in partnership with Sa ... read moreDate - 15/10/2008
Category - Workforce Management
USA: Florida-based outsourcing giant PRC selects GMT Planet
USA: Florida-based outsourcing giant PRC selects GMT Planet GMT Corp, a global industry leader in enterprise workforce management and performance optimization solutions announced that Florida-based PRC-one of the nation's leading providers for outsourced customer management and conta ... read moreDate - 07/10/2008
Category - Workforce Management
Noble WFM delivers a flexible, affordable contact centre workforce management system
Noble WFM delivers a flexible, affordable contact centre workforce management system Noble Amcat, part of the Noble Systems Corporation, a global leader in innovative contact centre technology solutions, introduces Noble® WFM. Noble WFM is a powerful workforce management s ... read moreDate - 03/10/2008
Category - Workforce Management
USA: GMT Planet selected by AirTran Airways
USA: GMT Planet selected by AirTran Airways GMT Corp, a global industry leader in enterprise workforce management and performance optimization solutions announced that AirTran Airways has selected GMT to manage forecasting and scheduling for the company's entire contact center operat ... read moreDate - 02/10/2008
Category - Workforce Management
Teleopti announces TELEOPTI CCC, Version 7
Teleopti announces TELEOPTI CCC, Version 7 Teleopti announced the next generation of their award winning workforce management solution - TELEOPTI CCC, version 7. TELEOPTI CCC is already one of the most advanced and versatile workforce management solutions on the market. The new generatio ... read moreDate - 18/09/2008
Category - Workforce Management
Avaya rates Calabrio solution 'Avaya Compliant'
Avaya rates Calabrio solution 'Avaya Compliant' Calabrio, Inc, a leading provider of workforce optimization and unified desktop software for IP-based contact centers announced that its Calabrio Workforce Management software is compliant with contact center solutions from Avaya, a ... read moreDate - 12/09/2008
Category - Workforce Management
Germany: Basler Versicherungen to deploy Impact 360 workforce management software from Verint Witness Actionable Solutions with partner Tele'Train
Germany: Basler Versicherungen to deploy Impact 360 workforce management software from Verint Witness Actionable Solutions with partner Tele'Train Basler Versicherungen, one of the top insurance companies in Germany - together with Tele'Train, a Verint® Witness Actionable Sol ... read moreDate - 08/09/2008
Category - Workforce Management