OneWeek in UK Call Centres

OneWeek in UK Call Centres is the UK's leading weekly publication for customer contact professionals.

For a sample issue < click here >. 

OneWeek is available exclusively to Members of the Call Centre Clinic.

If you are not yet a Member, please < click here > for a 30-day free trial.

Delivered each Friday afternoon in PDF format by email, OneWeek aggregates the most interesting, pertinent and timely call centre news and features from web resources worldwide.

Our team of experienced news analysts filter over 3,000 stories a week, including only the most relevant ones in each issue. We deliver our Members an important and proven information advantage.

OneWeek Archive

The Members Area has an archive of OneWeek in UK Call Centres back-issues.

If you are not yet a Member, please < click here > for a 30-day free trial.

Call Centre Five-a-Day

For call centre professionals who need to know the latest news and market information as soon as it breaks, Call Centre 5-a-Day is the answer.

Each issue of Call Centre 5-a-Day contains the five stories of the previous 24 hours, as chosen by our news analysts each weekday morning, and delivered in PDF format by email.

Call Centre 5-a-Day is part of the daily routine of hundreds of call centre executives nationwide.

The Call Centre 5-a-Day service is exclusive to Call Centre Clinic members.

For a sample isesue < click here >.

If you are a Member or a trial Member and don't yet receive Call Centre 5-a-Day, email Jon.Snow@OneWeekMedia.co.uk putting the phrase 'I need my 5-a-Day' in the subject box.